- Wait Time
- Friendly Staff
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
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Share Your Experience
Have you seen Dr. Valerio Toyos-Olascoaga?
February 20th, 2017Unprofessional Staffing
I have been deeply disappointed with the unprofessional staffing of this medical office. My husband received his new insurance from his new job and I have called numerous times and been placed on hold with their rude receptionist named Daisy. I decided to go in with my husband to find the information and provided Ms. Rosario (the lady who is in charge of checking patients insurance with a copy of my husband's insurance). Rosario said she would call me that same afternoon to let me know; NEVER HEARD FROM HER. Called the next day after my work and she told me that she would let me know. 3 days passed and still no response from the office. Therefore, I when I called and told her the need to find out because my husband wanted to schedule an appointment to see Dr. Toyos, she responded in an unprofessional manner and when I told her that I would report this to Dr. Toyos, she told me flat out "Go ahead, tell whatever you want, and she hung up the phone. To anyone wanting this type of service is beyond belief. Appointments are difficult to schedule with the Dr. himself because the Dr. only works half a day. They usually make them with a nurse practitioners AND the staff is incredibly rude and difficult to deal with especially when one needs service for their health.
September 27th, 2016
April 16th, 2015RN
February 11th, 2014dont go there
February 22nd, 2013Best doctor ever
August 17th, 2012
Dr. Toyos is an excellent doctor however lately it is very hard to see him, he has 3 other "professional helpers" which are taking the medical decisions for him. Too many appts. in one day and not enough time to dedicate to each patient to do the work the right way...Unfortunately I'm disappointed with the entire performance lately.The office personal should be retrained in courteous and professional manners.
July 16th, 2012Excellent Clinician
Dr. Toyos is an extremely qualified clinician. He is a Board Certified Internist who has been recognized as a Fellow of the American College of Physicians. Dr. Toyos and his staff go above and beyond assisting patients including making appointments for specialist, dx centers and acquiring stat results. In these trying times when people have lost their jobs and insurance benefits, I have personally witnessed his compassion despite the economics. He truly is a model of a professional, someone who loves what he does and expects nothing in return expect to follow his orders. I am blessed to have a healthcare provider of this magnitude with excellent credentials and a level of compassion second to none.
November 9th, 2011
When calling for an appointment you can forget it. I called yesterday and a miracle I got thru, but then I called again and they would pick up the phone and hang up, then later they just would not pick up. Today I have tried to call for 40 minutes and "NO ONE" would answer the phone. I hope they don't charge me for not showing up on Tuesday for my appointment because I could not get a hold of them to cancel my appointment. It is totally ludicrous, that at a doctors office the phone is not being answer. I am going to "another" doctor. It not worth the frustration!!!!
November 7th, 2011
I came to Dr Valerio Toyos well recomende but the few time I have been to that office have NOT being very pleasent, the amount of waiting time I spended in that office have been more that 3 in the waiting room and with an appointment the three time I have been there, it is a ridiculous, I have also gone early and afternoons and it's the samething,then there are not sufficient seats so you have to stand or seat on the floor for long periods of time and I personally have never met Dr. Toyos is always another Dr sees me, beside all that the staff is pretty nice and polite but I honestly wont go back to that office just for the waiting time.
May 20th, 2011
February 4th, 2011He is great
September 20th, 2010
This Dr is Great I really think he know what he is doing in my opinion he is th BEST
Dr. Valerio Toyos-Olascoaga is similar to the following 3 Doctors near Miami, FL.
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