Internists
26 years of experience
Video profile
Accepting new patients
Mount Carmel St Ann's
291 W Schrock Rd
Ste A
Westerville, OH 43081
614-901-2273
Locations and availability (1)

Patient Reviews ?

Overall Rating:
3.0
  • Currently 3 of 4 stars
Total Ratings

6

Total Reviews

4

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2 of 4 stars
Promptness:
  • Currently 2.8333333333333 of 4 stars
Courteous Staff:
  • Currently 1.8333333333333 of 4 stars
Accurate Diagnosis:
  • Currently 2.8333333333333 of 4 stars
Bedside Manner:
  • Currently 2.6666666666667 of 4 stars
Spends Time with Me:
  • Currently 2.6666666666667 of 4 stars
Follows Up After Visit:
  • Currently 2.6666666666667 of 4 stars
Average Wait: 28 minutes
  • Currently 4 of 4 stars
 |  Great MD  |  show details
by Teresa Brown on Oct 15th, 2013

She has been my long time physician. Spends time with patients, answers all questions. I refuse to see anyone else

  • Currently 4 of 4 stars
 |  Horrible and Rude front desk Staff  |  show details
by Amy on May 13th, 2013

Please change front desk staff at Westerville location. Sandy is very good but the rest of them are very rude. Especially Liz and Adrian. I am still there because of my doctor. She cares a lot about her patients.

Mark as Helpful  | 1 person found this helpful Report Abuse
  • Currently 4 of 4 stars
 |  Rude Front Desk staff  |  show details
by Patient on Apr 15th, 2013

I love my doctor but front desk staff are very bad and rude. very hard to take appointment, even if my doctor is available staff won't give appointment.

Mark as Helpful  | 1 person found this helpful Report Abuse
Doctor's Response

We take patient feedback seriously and we're always looking to improve. I'll have a discussion with the front desk staff and their manager. Thanks for helping us get better.

  • Currently 2 of 4 stars
 |  show details
Jan 10th, 2012

One thing I don't like is we have to wait at least 30-45 mins just for a 5-10 minutes doctor visit.

Mark as Helpful  | 1 person found this helpful Report Abuse
Doctor's Response

I'm very sorry you had a bad experience with the front staff. I'll make sure that we have an internal discussion about this. Thank you for bringing this to my attention.