Dr. Vicki Lin MD Patient Reviews

Overall Review

4.0
  • 11 patient ratings
  • 3 comments

Last 12 months:

no change

3 Patient Reviews

  • Highly Satisfied
    73%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    9%
  • Highly Dissatisfied
    18%
  • Wait Time 18.8 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

5.0 of 5
September 18th, 2012
Excellent surgeon
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Lin did an excellent job on my cataract surgery. Follow up was smooth and efficient. I would be delighted to be able to use her professional services again, if needed.
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5.0 of 5
July 16th, 2012
New Patient
I was able to ger an appointment very easily. The staff was courteous and kind. Dr. Lin was informative and took time with me. I was happy with my appointment and care.
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2.0 of 5
August 11th, 2011
Friendly Staff
I came in and requested specifically for a routine vision exam (prescription for glasses) and was told to pay $60 upfront since the vision exam isn't covered under my plan. 2 weeks later, I received a claim notification that the office of Dr. Lin has billed my insurance for a complete eye exam that I never requested and was covered by my insurance. I called for an explanation but the staff said the service was performed and there is nothing else to correct. My insurance paid the bill since it's a PPO. The office staff is not straight forward and doesn't communicate with the doctor. Dr. Lin, you should supervise and train your office staff better!!!
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