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I had a follow up visit scheduled a few weeks after my surgery, at 4:40PM. His staff informed me, when I scheduled that appointment, that I should NOT come to the office at that time. They said to CALL at 4:40pm. When I called at 4:40pm, they told me it would be a quite a while till he would be able to see me and that they would call me and tell me when to come in. THEY CALLED ME AT 9:55PM. The woman that called me said to "come on in," as if this was some normal time of the day. WHAT? I am outraged that he runs his practice without ANY regard for his patients. The women that go to him either have cancer or think they have cancer, then he makes them wait. As if WASTING time waiting for him is going to make things better. He should be reviewed for unbelievably poor business practices.
A lot of people may not like his candor but I know from experience that he is the best around. I have talked to many other of his patients that had gone to other doctors only to have their cancer come back because the first doctor didn't remove all affected tissue or downplayed the seriousness of their condition. Yes you will wait to see him. We have been in his office at 2:00 am but they let you call in and then they will call you an hour before for you to come in. Yes he works long hours, but he is also the guy they call when another surgeon gets in trouble. He is kind and patient and will give you the time you need to think and ask questions. Many may not like to hear what he says because he tells it like it is. You are free to live in denial but odds are you won't live long if you don't heed his advise. Sorry to say not all patients will survive but that has more to do with you condition when you first see him than with his ability. Don't be fooled by others opinions, he may be tired because he works long hours but he knows his stuff and knows every detail of every patient he sees. You could not find better if you tried.
Long waiting times.Staff very rude and never calls back.Not a good doctor.
I would recommend you see a vet before this doctor. He has zero bedside manner. Will not explain anything to you about your condition. Watch out for Malviya Monday. He only operates that one day. Hope you are not one of the 2AM procedures after he has worked a full day! His interns are awful. Has a god like attitude. Seek other care.
Patience is the key to Dr. Malviya. If you have an appointment call ahead to check in. The office will call you when it is time to call in. Yes your appt may be at Noon and you might not be seen until 8 pm better to sit at home then at the office for 8 hour. He is well worth the wait!!!
Diagnosed with ovarian cancer. Was told he was the best in the state of Michigan. Waited 5 1/2 hours the first visit and was told by others in the waiting room that was "short". Waiting 8 hours the second time and was told it would be at least another 2, probably 3 hours! I was too sick to wait for this doctor who is so highly recommended. I couldn't imagine waiting that long being nauseous from surgery and chemo! I find this treatment of patients abusive. Even the staff agreed, but couldn't do anything because that is the way he works. Others in the waiting room said he gets very little sleep and rumor has it he sometimes sleeps in his office or at the hospital! He must be high on energy drinks in order to work around the clock. One lady told me she probably wouldn't see him until 1:00 in the morning! Even the security guard in the building asked if we were the last to leave because he was waiting to lock up at 3:30 in the morning. He may be a great surgeon and really know his stuff, but I would rather find another specialist, even if I had to travel outside of Michigan. Someone could die in his waiting room. And it seems weird to me that he didn't have a partner to help see his patients quicker or at least several nurse practitioners to see you. Just awful doctor. This isn't India where people wait forever to see a doctor, and he isn't a resident and shouldn't be sleeping in his office! Terrible, Terrible, Terrible!
My first and only experience with this doctor...I will never go back...I don't care if he it the top doctor. He is horrible. He is rude, uncaring, insentitive his answer is operate and take everything...no preventive measures, we can watch and screen...tolf me my organs was trashed and trash belong in the garbage can...no God made me and you don't tell anyone their organs are trash thats mean and cruel...tryig to use scare techtics to make you have surgery...based on genetic pool you will eventually get cancer well i don't have it now and cut my breast off to lessen my chance for breast cancer...no thank you I will find the 2nd best doctor with bedside manners and compassion...the wait time is unreal 6 hours...no compassion i'll continue to pray to God for my healing and find other options...surgery is not always the only or best option...
This Doctor has a HORRIBLE bedside manner. He is insensitive and rude. His patients have to wait over 6 hours to get in after their designated appointment time (which usually ended up being about 3:00 a.m.). When my mother (his patient for 8 years) was dying in the hospital he never even came in to see her and he was at the hospital.
He was more than willing to do major surgery on my 89 year-old mother with advanced disease. The clear opinion from several other doctors we consulted was that surgery would not help her.
This man has a reputation of being the best of the best, which may be true. However, we are fortunate to live in this area where there at least a few others who are also up there with him. The constant waiting of 6 hours for each and every visit and the extreme rudeness of many of the staff (especially front desk and chemo RN) were more than we could tolerate. Don't feel that you are trapped to stay even if you are in the middle of your treatments. Switching to another oncologist was the best move we made.
I know the main complaint regarding Dr. Malviya is the wait time to see him. Personally,the wait time doesn't bother me. I would wait in his office for 24 hours straight just to get a chance to meet with him. He's a great doctor (he's noted as one of the top in HOUR magazine) and he does save lives. I am so thankful that he accepted me as his patient. I have complete faith in his abilities to manage my cancer
I first met with Dr. Malviya on Friday, Dec. 12,2008. He thought surgery was necessary, immediately, and scheduled it for Monday, Dec. 15. He operated around 11PM on that Monday when an operating room became available. He had another surgery scheduled after mine. I am sure Dr. Malviya did not arrive home until 3 or 4 A.M. or maybe he didn"t go home at all that night. Was he late for office appointments on Tuesday? I'm guessing yes. Were appointments backed up? I'm guessing yes. Did he work til midnight to fit them all in? I'm guessing yes. If people wonder why he is always running late, it's probably because he was presented with a patient in need of immediate surgery who he did not think could run the risk of waiting a week or two until his schedule wasn't so tight. I'll gladly put up with late night follow up appointments because I know he was probably up late the night before with a patient who needed immediate or extra attention. I for one will always be grateful to Dr. Malviya for giving me the chance to "wait" for him in the years to come-however many there will be.
The man is unique...how often do you find a Dr willing to work until after midnight seeing patients because he gives each one as long as they need? The wait is indeed long, but you are able to "sign in" from home and they will call you when your turn is about an hour away, giving you time to come to the office. I live over an hour away and this still works for me. Someone mentioned him working only for more money; please, this is pure dedication to the field not a person striving to get richer. Someone also mentioned his "scientific" approach. I actually appreciate this in him. I want someone thinking about my case on an individual basis using exact knowledge to determine my treatment...not lumping me into a group of similar symptoms/problems with a "trying this route and see how it goes" attitude.
VERY COMPASSIONATE, DID NOT RUSH, ANSWERED ALL QUESTIONS AND CONCERNS.
Once Dr. Malviya enters the examing room the over long wait is almost forgotten. He is attentive and caring.
The staff is extremely unfriendly. In fact, downright rude. The doctor was not compassionate....very mean! Not a good experience. I stuck with him due to fear, but in hindsight I should have found a new doctor.
horrible wait time to see him (at a very advanced stage, my daughter got called to come in for her 3:00 p.m. appointment at 11:30 at night) or even get a response from him - as mentioned by someone else, new patients are obviously his priority - lack of empathy - aloofness about concerns - discouraged my daughter from seeking more proactive solutions to her stage 4 ovarian cancer - cost her valuable time and pain by allowing her intestines to adhese to eachother during her initial surgery and then waited a very extended period of time before he went back in and corrected his error - I think he has been highly overrated and is more anxious to acquire as many patients as he can rather than help his current patients - he doesn't really seem to care about their outcome as long as he has a thriving practice
Perhaps Dr. Malviya is a good surgeon, but he didn't help much with problems that came up after surgery. Also, the wait time for each appointment was IN EXCESS of 6 hours. My first wait time was 8 hours. This is not "spending as much time as needed with each patient". This is VERY POOR office management. I was working 10 hour days and trying to figure out a way to get enough sleep on the day I had an appointment. I didn't feel compassion at all from the doctor, only a scientific interest and a detailed documentation of the visit. Each case of his will probably be part of some book he's going to write. I would not recommend this doctor unless there is no one else who can do your specific type of surgery.
Typical wait time is 10 hours. New patients are priority. Cares for his patients, however seems to be more out for the money. Should stick to gy oncology only; no bedside manor/understanding of other fields. Cancer patients should be home resting, not waiting hours for him. Stingy with pain medicine. If you want relief for the pain, find another doctor. Will place patients on the back burner simply because he doesn't have time. Does physical exams with no females other then the patient present. Does not respond to messages or emergencies; if he contacts back its hours later.
Dr. Malviya is truly an *exceptional* doctor - it is rare to find someone who has both incomparable technical knowledge and such a capacity for emotional compassion. Like someone else mentioned, he is very patient and will take the time with his patients to answer any questions they may have - in a way that is both upfront and compassionate. He fights for his patients and like another person mentioned, I feel he saved my life. The only downside is having to wait much longer (typically) in the waiting room, but I didn't mind at all because I understood it was to be able to spend the time necessary with each patient. I feel extremely fortunate to have been under his care!
This man literally saved my life.My family and I are forever grateful...thank you.
An excellent, excellent doctor. But the waiting time in the "wait room" is usually 4 - 6 hours. Sometimes he feeds you (pizza) or you may wish to bring a bag lunch. He spends as much time as needed with his patients. Thus, the long wait. And since he is so good, the patients are willing to wait.