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Ratings and Reviews

29 Ratings with 8 Comments

  • Excellent
    24
  • Great
    0
  • Good
    2
  • Poor
    1
  • Bad
    2
  • Excellent
    24
  • Great
    0
  • Good
    2
  • Poor
    1
  • Bad
    2

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
22.9 min

Showing 29 Ratings with 8 Comments

5.0 Rating

September 20th, 2016

Mrs.

Easy to talk to. Takes time to listen. Kind & understanding. Very knowledgeable.Great doctor.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

February 1st, 2016

Great doctor who really cares about his patients.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

January 20th, 2014

Come here!

Although I have occasionally had to wait a little while for services, the wait is worth the time because of the detailed service and follow up care.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

October 23rd, 2013

Clone him!

Thank heavens the doc has transitioned to mostly hospice care, because those folks desperately need his gentle care and practical decisions. I miss him, though. But I must say his Physician Assistant, Jeff Pallas, is wise and careful too. As to the staff, I am sorry to read the one review about a bad experience, because all of mine have been wonderful at that office. You want a drive-thru med practice, go somewhere else.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

October 1st, 2012

Dr. Frances is a wonderful caring compassionate Dr

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

May 2nd, 2012

Fantastic Dr. and Staff

The waiting time sometimes is a problem however its worth it. Dr. Fran, his PA's and his staff are great, professional, and definitely dedicate time to your issues.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

April 8th, 2011

Appointment staff rude, unpleasant, complaint and not doing her job.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
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5.0 Rating

July 31st, 2008

Great

Dr. Francis is smart, caring, and concerned. The best.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 22nd, 2017

5.0 Rating

March 9th, 2017

5.0 Rating

February 6th, 2017

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

August 8th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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