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The experience I had with Dr zizza was absolutely horrible. He is arrogant, rude and does not know how to treat people. He is by far the worst doctor I have ever met not only did he missed diagnosed my father but his neglect caused my father's death. Do not go see him he will ruin your life and your families.
My dad had a massive stroke and had to be transported to the facility via stretcher. This was communicated to the facility however, they were not able to accommodate him because they didn't have a stretcher in the facility and the transportation company was not able to stay. It was very upsetting because my dad was seriously inconvenienced and he did not deserve that. Additionally, the facility seemed to be pressed for cash. There was a balance of $45 for copays from 3 visits because they failed to collect it when he was actually driving himself to his appointments. To be honest we not even sure if there is a balance as there was no bill. They claimed to have sent bills however nothing was ever received. There was no sympathy for the my dad's condition what's no ever. Initially they refused to set up an appointment for him until the balance was paid in full even though we communicated that we were able to pay via check at the time or in person at the time of the appointment. With every phone contact that was made to the Dr. office, they made it a point to bring up the balance of $45 dollars. You would think he owed, $450 or there was an incentive for the receptionist every time they said it. I believe that they did not inform us that the facility didn't have a stretcher to transfer him to, just so we could come in and make the payment. This morning, I called and requested that all his medical records be faxed to another facility. We will not be returning
Terrible service and doctor needs to learn how to actually pay attention to his patients and not let them wait for hours. I understand that as a patient I need the appointment but there is no excuse as to why I need to wait almost 3 hours very irresponsible I do not recommend
This guy is a joke. His staff used to be great, now the good ones are all gone. Everyone is miserable especially the manager- what a royal you know what. So uncompassionate and rude! He's too busy trying to see as many people as possible in a day instead of taking care of his patients. Get a real doctor!!!!
This Dr. is a quack. He constantly gets behind in his appointment times. His staff is almost as cocky as he is.
Straightforward and honest. I did not have to chase him down for results like my last urologist!
could of been better nasty staff essp dorithy
My 94 year old mother was diagnosed with bladder cancer after bleeding for about a month and her doctor recommended Dr Zizza to have him check her to see what was happening. After being in the hospital from a tremendous blood loss and having transfusions, Dr Zizza met with us and he decided to perform a cystoscopy and what he found was a rather large tumor that had gone into the wall of the bladder. He dissected it and advised that she see both a Doctor about chemo and a Doctor for radiation. We did this and she decided on radiation with Dr Maddocks and she had 6 weeks and Dr Zizza did another cystoscopy and the tumor was almost non existent so he let her relax and come back in 3 months later, so two weeks ago she had her procedure and he was thrilled with the results , the tumor was gone and though he did do a biopsy just to be on the safe side, today we found out from him there was nothing and I have to say he was as happy and thrilled about the results as we were .. We have found him to be very honest, while still being compassionate but he does not mince words and wants what is best for his patient. He has a wonderful sense of humor and we have grown very fond of him and he is wonderful at what he does. If I had another loved one that needed a urologist this would be the man I would want them to see and the team he puts in place is top notch.
waited 90 minutes and when i tried to reschedule i was told 2 months was the soonest i could get back in..needless to say, i left and will NEVER recommend him. staff wasnt very courteous either, like it was something i should have been prepared for. HORRIBLE!
I walked in at 8:20 and was seen at 9.. He asked questions and listened and had a direct answer for everything..,showed charts and did some tests..he was very understanding and caring towards me.He is a nice guy and i am a first time patient.No diagnosis yet as waiting for test results..
I've been to Dr. Zizza's office twice now and yes there is a bit of a wait but that's to be expected at a specialists office. Everyone also seems to be complaining about his bedside manner , he's a specialist , not your mother if ya need hand holding call your mother ... I'd rather have a no-nonsense doctor who is going to get me the answers I am looking for than someone who's going to baby me ... I also have found his staff to be very kind and efficient. They have gone above & beyond their jobs for me and I appreciate all of it.
Do yourself a favor and FIND ANOTHER UROLOGIST! Dr Zizza has left me waiting over an hour on two different appointments and didn't even apologize. His staff, the woman who handles Ultrasounds in particular, are extremely rude. I can't believe this guy stays in business!
Dr Zizza is a good dr overall, but his "bedside manner" sucks. Is not very informative when he does procedures.
My father at 82 went to KCMH ER and was diag with a kidney stones. Dr. Zizza was referred by the hospital. His further diag was DEAD on. The lithotrospy was DEAD on. The removal of the remainder of the stone was delayed due to complications (fever, cong breathing). Dr Zizza called for cadiology consult to be on the safe side. Once again... DEAD on. Two weeks later Dr. Zizza removed the remainder of the stone. All questions answered.... Office staff was way over the top.... In summation: If I need a urologist.... guess who I am calling!
I have been to multiple urologist. This office got me a very quick appt. The office staff was the best I've ever dealt with. I waited about 20 min to see the doctor who was very nice and point on with his diagnosis. He even called me a 7pm with my results. I HIGHLY RECOMMEND THIS DOCTOR
I have had several issues with kidney stones over the last 10 years. Dr Zizza and his staff have been wonderful to deal with. Prompt, caring doctor with a great bedside manner. Thank you.
Without personalizing my experience with Dr.Zizza and before making an appointment with his practice, Please, consider someone who else.
Office staff pleasant and courteous. Arriving for a 3:45 appointment and waiting an hour and 15 minutes to talk to the doctor...frustrating. I don't understand why it is necessary to overbook to that extent.
Went to his office 4 times and waited a minimum of 1 hour each time. When I asked questions he didn't have answers. He did call me back and changed his mind on the treatment options after calling the pathologist. Will have to seek another opinion since I can't trust this one.
This doctor is very, very good and very efficient. My best recommendation
I called Dr. Zizza's office as a new patient in severe pain due to kidney stones after being seen in the emergency room was told to come in the next day due to him being in surgery (extremely fast for a specialist!). His office staff was extremely courteous and professional. I have never met more pleasant or efficient staff! Everyone, including Dr Zizza, was extremely caring and considerate. There was quite a wait but that is to be expected at a specialist's office (especially seeing how he sees urgent patients so quickly!) and he did seem a bit rushed but overall my experience was great. I was scheduled for surgery the following day and have been excellent ever since! I would absolutely recommend Dr. Zizza to everyone! On another note, everyone seems to be posting comments about a long wait and no explanations from staff- it is not the staff's fault if the doctor is running behind! I'm not sure why people seem to blame them when it is out of their control. Dr. Zizza and his staff are the best!
Dr Zizza has no bedside manners. Did not explain or give you many options for treatment, other then he can do the operation. Left office more confused and scared after diagnoses until I did my own research. Don't trust this guy with your life!!!!!!
Dr Zizza has been mine and my husband's urologist for the past few years. He is a very calm and intelligent man. He is a great doctor. He is my third urologist and I absolutely love him.
PROBABLY KNOWS WHAT HE IS DOING, BUT NO BEDSIDE MANNERme ideas to get you DOESN'T TALK ABOUT YOUR CONDITION OR EXPLAIN WHAT WILL BE DONE TO HELP YOU. NO ENCOURAGEMENT OR INFO GIVENstarted:-Write about overall experiences-Write about what you like or dislike about your physician-Write about whether you would recommend-Write as if you are talking to a peer who is asking your opinion
this dr. is a money grubbing slime pit
I recently was referred to Dr. Zizza and his practice in the Warwick office. Upon entering the waiting room, I noticed it was spotless and welcoming and the receptionist was on the phone with, what I believed was an elderly patient. She was very caring and repeated information over and over but without urgency. Truly understanding and accommodating. My turn was next and as a new patient, she was extremely patient as I shuffled through my wallet for insurance and id cards. A short wait and then off to see Dr. Zizza. He greeted me with a smile and explained everything and answered all of my questions. I was scheduled the next day for a procedure and his bedside manner was top notch. Great job Dr. Zizza. If you are looking for a urologist, he's the man!
Something is seriously wrong with the staff in this office. Starting with my initial surgery and after many visits I sense aloofness, distance and sometimes downright unfriendliness from various staff members. Reminds me of petty government workers with an attitude. I have often wondered if it stems from Zizza himself. Although I've haven't had any issues with medical treatment, I have experienced even rudeness from the staff. I'm left wondering how Zizza doesn't realize this or if he does, why isn't he dealing with it? I returned to the office 3 days after surgery and in pain. 2 staff members laughed at my gait. A third had more decorum. It turns out they scheduled the visit too early after surgery. There's more but I'll end it here. I don't like going to that office and I particularly don't like Denise.
Dr. Zizza is an excellent doctor! I admit he was a little rushed and I did have to wait a little while to go into the room but his staff was absolutely perfect! I have never met more efficient, professional, and caring people. His diagnosis was accurate and he has changed my life! Thank you Dr. Zizza! God Bless!
waited over an hour for him to come in and spend 2 mins with me. he needs some help on his bedside manner also. definatley wont be going back there
I had a problem that no other doctor could diagnose until i went to dr.zizza. after my diagnoses the office manager denise was extremly compassionate, she sat and talked to me for 45 minutes. i am so grateful for the enormous amount of support that i recieved. if you are looking for a compassionate, caring staff this is the place to go!!!
This guy looked at my file and told me my cancer was back. I later found out it wasn't. He gave me three times the normal dosage of my medication and I haven't been normal since. I told the staff my symtoms, since he doesn't administer the treatment, and was told it was normal. I went to this office 10 times and say the guy for a total of 10 to 15 minutes since he has the staff d most of his work. He just looks at the paperwork and make bad assessments.My hospital bill came in and he charged me for an office visit on top of all the hospital charges. Blue Cross straightened that out.If you hate yourself and want to suffer go see him. If you want to be able to talk with your doctor and feel good see someone else.
Office Manager I think was Denise something was very short and not well in her knowledge of insurance questions that were asked. Dr. Zizza is a great physician, does not have a clue of his staff and the way they treat patients.Hope it gets better maybe his rating would go up.
I'VE SEEM DR ZIZZA MANY TIMES FOR MANY REASONS .HE IS ALWAYS COURTIOUS AND FRIENDLY.HE WAS VERY GOOD AT PUTTING ME AT EASE.SAW ME FAST DURING A SLIGHT EMERGENCY.AND FOLLOWED UP WITH ME.THANKS DR. Z.SEE YA SOON FOR A CHECK UP ...
How can someone blast ones kidney stones, and then ask if they've ever had kidney stones?
Dr Zizza diagosed my problem when other Urologist couldn't.Great job to him and his caring staff
I needed immediate help from an Urologist and was recommended by a friend. I called and the person who answered the phone was very nice. She said I could come in today but would have a wait to be seen. The doctor was excellent and professional as was the staff. I even had my procedure that week!!!!! Now that is service
Dr. Zizza is a fantastic doctor. I had seen several doctors before him. He was the only one that actually diagnosed my problem and fixed it. He has a woderful bedside manner. When I called for an appointment I expected to have to wait several weeks, I was seen in just a couple of days. His staff was friendly and kind.
Dr Zizza has a great bed side mannor. He accually saved my life.The staff was caring and was there for me when I would call many times. Anyone would be lucky to have him as a physician.
always overbooks patients - a minimum of 1 hour wait every time
I had 3 appointments with this practice. I arrived on time for every appointment and waited over an hour each time to be seen. No apologies or explanations from the staff. Waiting room was over crowded. Doctor was rushed and did not fully explained procedures. Had me go through multiple procedures to make a diagnosis that could have been made with a simple test ( I learned this after going for a second opinion) Office dragged out the process of transferring my records to the second opinion doctor. Took them 2.5 weeks to fax over a single page with my test results. To be fair his diagnosis was confirmed by the second doctor who only needed to do one test not order a battery of tests