Dr. Virginia Hyland MD Patient Reviews

  • Family Medicine Conyers, GA

Overall Rating

4.2
  • 5 patient ratings
  • 1 comment

1 Patient Reviews

  • Highly Satisfied
    80%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    20%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
January 16th, 2014
Got shafted!
I was a patient here for nearly 2 decades as well as other members of my family. Due to an insurance change I was unable to be a patient here for a few years, my other family members were able to continue treatment there. When I got my new insurance this year I thought "great! Now I can see dr. Hyland again. " but upon calling I was told even though I'm still in their computer system I've been away long enough to be considered a new patient and The dr. Wasn't accepting new pt.'s unless she CHOSE to and I could speak w a nurse about my issue. I left a very detailed message, I received a reply 24 hrs later. I could tell by the response I got the message wasn't relayed to the dr. Correctly and I was told she wouldn't see me as a new patient. I told the person I felt like as a patient of record who helped build this practice I was getting the shaft and I would be writing a review of the treatment I received for being a loyal patient. All she said was ok.
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