Dr. Vivian Lan MD Patient Reviews

  • Internal Medicine Emerson, NJ

Overall Rating

3.2
  • 17 patient ratings
  • 4 comments

Last 12 months:

4.0 (+ 0.8)

17 Patient Reviews

  • Excellent
    53%
  • Great
    0%
  • Good
    0%
  • Poor
    6%
  • Bad
    41%
  • Wait Time 21.1 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 12 reviews

1.0 of 5
March 15th, 2017
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Horrible, factory-like business. No compassion or listening goes on here. Rude staff and no follow up on labs.
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1.0 of 5
July 19th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Dr Lan barely made eye contact . I felt like I was a bother to her . She spent more time at the computer then doing physical assessment . She never even said hope you feel better . Didn't have a very caring bedside manner .
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2.0 of 5
April 19th, 2012
I would not recommend this doctor.
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
When admitted to hospital for emergency surgery, after being her patient for about ten years, she never even attempted to contact me. Annual physicals were performed politely and professionally, but lacked any real sense of interest or concern. Is she simply bored with her job... apathetic?
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1.0 of 5
December 9th, 2010
I was a new patient...
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I was a new patient to this practice and had come in for a well check and to establish myself as a patient with Dr. Lan being my primary care physician. Simply put, I was not impressed with Dr. Lan. She was impersonal, did not shake my hand, barely looked in my eyes when I spoke to her and she seemed genuinely uninterested in my health and current problems. I spent 10 minutes with her and then was shuttled through various departments for testing. I never was giving an opportunity to speak with her again about any other concerns. As a woman, specializing in woman's health care issues, I expected her to talk to me about nutrition, hormones, vitamins, and what is happening to a woman's body after the age of 45. Dr. Lan needs to start treating her patients like human beings and caring for their health. Seemed to me she was more interested in collecting the co pay than anything else. I will be changing my primary care physician to someone else.
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5.0 of 5
February 24th, 2017
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5.0 of 5
February 24th, 2017
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5.0 of 5
February 19th, 2017
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5.0 of 5
April 20th, 2015
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5.0 of 5
February 18th, 2015
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1.0 of 5
September 8th, 2014
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5.0 of 5
July 26th, 2014
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5.0 of 5
June 18th, 2014
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