Family Physicians
25 years of experience
Video profile
Accepting new patients
Old Silk Stocking
900 N Porter Ave
Ste 203
Norman, OK 73071
405-310-4422
Locations and availability (2)

Patient Reviews ?

Overall Rating:
2.0
  • Currently 2 of 4 stars
Total Ratings

15

Total Reviews

6

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2.2857142857143 of 4 stars
Promptness:
  • Currently 1.5714285714286 of 4 stars
Courteous Staff:
  • Currently 2 of 4 stars
Accurate Diagnosis:
  • Currently 2.1428571428571 of 4 stars
Bedside Manner:
  • Currently 2.2857142857143 of 4 stars
Spends Time with Me:
  • Currently 2 of 4 stars
Follows Up After Visit:
  • Currently 1.8571428571429 of 4 stars
Average Wait: 56 minutes
Some ratings provided by DrScore.
  • Currently 1 of 4 stars
 |  the worst dr ever seen.  |  show details
Oct 21st, 2013

She need your lic take away til she learn how to do her job again.

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  • Currently 1 of 4 stars
 |  Never had such awful service!!  |  show details
by catie w. on Jul 1st, 2013

I waited over 3 hours to see the doc when all i needed was a refill for high blood pressure medication! Do NOT see this doctor!

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  • Currently 1 of 4 stars
 |  Dont use this Doctor!!  |  show details
Feb 7th, 2013

Okay first I did like Dr. Viera. Although she didnt spend much time with me during the appointment and I spent most of my time waiting to see her, I really liked her. However the staff is HORRIBLE!! They do not do their jobs in any capacity. Instead they hide behind ridiculous policies and refuse service unless you come in and spend 4 hours waiting to see the doctor for 5 mins. Things that can be done over the phone arent. All I needed was a referral to my OBGYN to have my IUD removed which is expired. I had gone in June of 2012 to see Dr. Viera to discuss my IUD and get my referral at which time she told me to contact her in Feb and she would issue the referral then. But somehow the notes I SAW her write down for the visit about my IUD and referral are gone. And I was told I have to come in and waste time and money because the staff wont communicate with the doctor about what was said during my appointment. I have NEVER had to deal with a doctors office like this ever. I would recommend going else where. The are all incompetent and should not be working in the health care industry.

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  • Currently 3 of 4 stars
 |  Patient  |  show details
Nov 15th, 2012

Awesome staff, very caring and approachable. The Dr. Viera is very skillful and does not rush you. Listens carefully to your concern and address them. However the wait time is horrible. But, how can she listen to your concern and be on time for my appointment. Everyone concerns are different some more than others.

  • Currently 1 of 4 stars
 |  show details
Sep 26th, 2012

Do not see this doctor! Wait time for first appointment was three hours. Was supposed to get lab test results within 3-4 days. Repeated call to office staff yielded no information as to why they were over a week late. Office staff claimed that only the doctor could contact the lab to find out why they didn't have the results (utter nonsense - it is almost always the office/nursing staff who submit labs and follow up on them). Did not schedule a follow up for further testing, even though a second course of antibiotics was prescribed for a bacterial infection of unknown origin. Very negligent doctor.

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  • Currently 1 of 4 stars
 |  Don't see this doctor!!!!!!!!!!!!!!  |  show details
Dec 13th, 2011

Okay who likes to wait over 3 hours to be seen?? Not me! I wouldn't suggest anyone see Dr. Viera due a multitude of factors. First of all every time I have been to see her I have to wait at least 2 hours or more just to be seen for 5 minutes or less. I also had an appointment scheduled a week ahead of time and Dr. Viera would not fill a temporary prescription of my meds until she could see me. Ridiculous! The meds I am on are probably not safe to be off of for any period of time and I just thought it was pathetic that she could not even fill a temporary prescription until I could get in the next week. I am very upset for the subpar service I have received and would recommend that you do not waste your time on this doctor and instead find someone more credible and caring. I dropped her by the way and found a new doctor I am quite happy with...please do the same :).

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