Dr. Walstir Fonseca MD Patient Reviews

  • Internal Medicine Orem, UT

Overall Rating

3.3
  • 19 patient ratings
  • 7 comments

Last 12 months:

3.5 (+ 0.2)

19 Patient Reviews

  • Excellent
    47%
  • Great
    0%
  • Good
    16%
  • Poor
    11%
  • Bad
    26%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 16.3 minutes

Showing 1 - 12 reviews

1.0 of 5
July 21st, 2017
Traumatized
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Appropriate Follow-up
It all began with 2 visits to the ER for suspected TIAs, because of slurred speech, droopy eye lid and unsteady gait. All tests were clear, but the ER referred me to some neurologists anyway, just in case. They also advised me to make an appt. with my GP. I made an appointment with Fonseca. As I was telling her about what happened and my symptoms, she cut me off and said that the reason for my symptoms was fatigue. She asked her assistant to run blood tests on my iron and thyroid. She didn't even offer to refer me to a neurologist, like the ER did. I actually cried in her office because I was so frustrated. She told me to call her if I still had symptoms the next Wednesday and to set up an appt with her that Friday. I thought that she should of been more serious, since the ER thought that what I had was a TIA. but nope. The visit lasted 10 minutes and then she was gone. After I left I decided to get a second opinion. I found a very good PA in West Jordan and made an appt with her. She listen to me and did neurological tests. That visit lasted an hour. She even offered to refer me to a neurologist, but since the ER referred me I told her that she didn't have to. The ER referred me to a neurologist at Intermountian Healthcare in Murray. He listen to me and the story of my symptoms. He did more in depth neuro tests during my visit. He had a hunch that I had myasthenia gravis a neuro-muscular autoimmune disease, which can get serious if left untreated. I had a EMP and nerve conduction test the next day. It came out positive. I also had blood tests to confirm suspicions. He had put me on medication even before the final blood test. It took a week to get a diagnosis, by getting a second opinion. I don't know what would of happened if I took Dr. Fonseca's advise to call her if I still had symptoms a few days after. I was at a place then where I couldn't swallow, chew or speak by the end of the day. I told her that. She ignored me. Oh and her office sent in refills for a medication that I get from another doctor. The dose was wrong as well. Avoid her.
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1.0 of 5
October 4th, 2015
No more of this.
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have been a pt of Dr. Fonseca for a few years and, unfortunately, I am in agreement with the poor reviews here. When I first started seeing her I was quite satisfied but it hasn't been that way for a long time. I had not changed doctors hoping that the initial Dr I had met might once again show herself. After all, she was familiar with my history, my records were there, etc. . But it didn't get any better. It got worse. She became more dismissive, didn't listen, cut me off. The presence of the assistant was uncomfortable, embarrassing and even invasive. When I said something they even looked at each other like, "Can you believe this?" I finally had enough and I have not gone back.
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3.0 of 5
July 16th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I've seen Dr Fonseca for a long time and at first would have rated her highly. But over the last few times I have seen her, she rushes in and out, barely listens and even cuts me off. Its discouraging. And now there is always an assistant in the room charting and writing notes. I feel like I can't have a private conversation even if she did sit down and take a minute. It seems like her verbal and nonverbal communication is more in tune with the assistant than with me. I don't like it and am considering switching.
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1.0 of 5
May 7th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
She has a God Complex. No compassion. Worst bedside manner EVER!!!!
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2.3 of 5
December 19th, 2014
She seems quick to jump to conclusions.
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Rude, dismissed my concerns. I left feeling misunderstood. I actually feel somewhat mentally traumatized from my experiences with her.

5.0 of 5
March 5th, 2012
Best doctor around
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I trust dr. Fonseca completely. She is very thorough and she tells me exactly how things are. She told me that I was overweight and that this affected my liver. She gave me a diet, and she checked me every 3 months. As my weight went down, my liver improved. She was the best cheerleader I could have had. And I really liked that she graphed my liver enzymes versus my weight. Did I like hearing that I was overweight? No. Am I glad she told me, you bet ya. I will gladly wait my turn and I will gladly deal with receptionists who aren't the friendliest. But I will do anything to see this doctor!
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5.0 of 5
January 24th, 2011
Office staff is horrible
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Although the doctors in this office are great, the office staff treat the patients very bad. I had to wait once 20 minutes on the phone to get an appointment and they don't even apologize for the waiting. They even hang up on you when they are too busy. Terrible staff!
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3.0 of 5
February 24th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
January 9th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
August 10th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
April 22nd, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
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5.0 of 5
December 6th, 2015
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