Walter D Jones MD Patient Reviews

  • Pathology New Albany, IN

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Overall Rating

  • 1 patient rating
  • 1 comment

1 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
September 18th, 2013
Very Rude Billing Staff
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
His office balance billed me in violation of Tricare rules. When I called them about the billing error, they insisted Tricare had made a mistake and that I was responsible for the difference. When I went on to explain Tricare's policy against balance billing, his billing staff was very rude, stating, "I'm not going to argue with you, you need to call Tricare.
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