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Dr. Walter Jones Is this you?

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Ratings and Reviews

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Quality Rating

Dissatisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
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Easy Appointments

Showing 1 Rating with 1 Comment

1.0 Rating

September 18th, 2013

Very Rude Billing Staff

His office balance billed me in violation of Tricare rules. When I called them about the billing error, they insisted Tricare had made a mistake and that I was responsible for the difference. When I went on to explain Tricare's policy against balance billing, his billing staff was very rude, stating, "I'm not going to argue with you, you need to call Tricare.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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