Dr. Warren Cross Jr MD Patient Reviews

Overall Rating

4.2
  • 23 patient ratings
  • 5 comments

Last 12 months:

4.0 (-0.2)

5 Patient Reviews

  • Highly Satisfied
    65%
  • Satisfied
    13%
  • Neutral
    4%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    4%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 29.2 minutes

Showing 1 - 5 reviews

5.0 of 5
August 23rd, 2016
Best doctor ever!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I wish all my doctors were like Dr. Cross! He's done cataract surgery on me and also found out why I was having headaches when 2 other MD's couldn't figure it out--and it wasn't eyes--it was jaw clenching! I've worked for dentists over 35 years-that's how I met Dr. Cross and he just asked if I was clenching or under stress. Why an eye doctor could figure out what was wrong and a medical doctor and dentist couldn't is beyond me! As you can tell, I LOVE Dr. Cross. He's the best!
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4.0 of 5
July 14th, 2013
My Teen Daughter's Appointments and Admin Staff
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
We like the doctor, not his admin statt. Just as the other person who posted, we suffered useless misinformation and lack of information. People setting appointments do not communicate with each other and admin staff do not keep up with appointments and do not inform me and my teen daughter correctly and consistantly. The female who ususally sets appointments and provides information for the appointments is rude. She does not tell you about how long appointments will take and gave me wrong info over the phone. I tried to complain about her, but at time could not obtain who was over her. Sometimes we do not know about our appointments in time or appts not in their appt computer.
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5.0 of 5
June 18th, 2012
Very professional, courteous, and efficient
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
This is only after first visit. Diagnosed cataracts and scheduled surgery. So far I am extremely pleased! I will try to return and update this in a couple of months after I am done.
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5.0 of 5
May 26th, 2011
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Cross is an outstanding physician; however, the office staff in both of his office do not know what they are doing. They did not provide the information required or explain things. There were a lot of surprises which could have resulted in major issues.
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2.0 of 5
July 14th, 2010
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
staff a little rude, cancelling husband's appointment
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