Dr. Wayne Mcwilliams MD Patient Reviews

  • Urology Hagerstown, MD

Overall Rating

4.5
  • 13 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 0.5)

13 Patient Reviews

  • Excellent
    62%
  • Great
    23%
  • Good
    15%
  • Poor
    0%
  • Bad
    0%
  • Friendly Staff
  • Promptness
  • Wait Time 22.5 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
November 19th, 2013
Walter L.
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I tried to make an appointment today and the phone was busy. I tried to call the operator in the office and that line was busy. At a prior visit, one of the clerks said that my office visit wasn't covered by my insurance and that it would be fraud if she recoded the service so it was covered by Medicare. This was a routine annual exam which was definitely covered. I appealed my case to the office manager and eventually the bill was processed. The office is very busy and I feel that they are either understaffed or the staff isn't performing well. Dr. McWilliams seems excellent, but his staff is not.
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5.0 of 5
April 3rd, 2017
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5.0 of 5
March 27th, 2017
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4.0 of 5
March 30th, 2016
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5.0 of 5
November 19th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
October 21st, 2015
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4.0 of 5
October 1st, 2015
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4.0 of 5
July 9th, 2015
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5.0 of 5
April 28th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.0 of 5
March 21st, 2015
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5.0 of 5
January 20th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
December 16th, 2014
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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