Dr. Wendy Gideon MD Patient Reviews

  • Pediatrics San Antonio, TX

Overall Rating

4.4
  • 8 patient ratings
  • 2 comments

Last 12 months:

1.0 (-3.4)

8 Patient Reviews

  • Excellent
    75%
  • Great
    13%
  • Good
    0%
  • Poor
    0%
  • Bad
    13%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 17.5 minutes

Showing 1 - 8 reviews

1.0 of 5
November 11th, 2016
Dr is fine, Office staff isn't worth it thought.
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Office staff is HORRIBLE. Dr. Gideon is alright, but you have to deal with the staff to get to the docs and it's just not worth it. They are rude, snippy, and impatient when you ask questions. They take forever to do simple things (like request or send medical records. We had this issue 3 separate times with them saying they would have it done by a certain time and then never actually did it). I left this place 3 years ago for this reason and then had to get a record transferred this morning and still had the same problem. The receptionist I spoke with was incredibly rude and disrespectful to me. I finally told her that I didn't appreciate being treated like an annoyance. She literally huffed at me and muttered "whatever" As if having an ill child isn't difficult enough to be treated like this when your nerves are already raw and you're dealing with insurance and school absences is just awful. I'm literally in tears right now.
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5.0 of 5
October 21st, 2009
Dr Wendy
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
We were one of the first patients there. Dr. Wendy is awesome. I just wish she would take adults once my daughter hits 18!
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5.0 of 5
March 10th, 2016
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4.0 of 5
January 20th, 2016
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5.0 of 5
April 2nd, 2015
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5.0 of 5
March 9th, 2015
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5.0 of 5
December 4th, 2014
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5.0 of 5
October 12th, 2009
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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