Dr. Wenlan Cheng MD Patient Reviews

Overall Review

2.4
  • 5 patient ratings
  • 4 comments

Last 12 months:

1.0 (-1.4)

4 Patient Reviews

  • Highly Satisfied
    20%
  • Satisfied
    20%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    60%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 25.3 minutes

Showing 1 - 4 reviews

1.0 of 5
July 27th, 2016
Just awful
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Cheng insisted on trying to reset my son's arm. She did not do it properly (she is not an orthopedic). My son had to have surgery the following week to fix this mistake.
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4.0 of 5
February 27th, 2013
Wait time
15 minutes
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
I was seen by Dr. Cheng in the ER just recently. Skillwise, I think the doctor was okay because my symptoms eased up. She knows what she is doing, and is responsible. Wait time in the ER is not as time consuming as it had been in the past. However, she comes across as one who is serious and cold towards the patient. It would have helped if she talked a little bit more gently, friendlier rather than interrogatingly. The bedside manner can be improved to make her more effective in giving care to the patient. Follow up after visits is not applicable to ER visits so this category is left unrated. Overall, three stars for the doctor as she was able to make me feel better.
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1.0 of 5
January 29th, 2013
Wait time
5 minutes
She was ice cold. Unpleasant.
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1.0 of 5
January 26th, 2013
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She was extremely cold and uncaring. I truly felt like she didn't care about me or my needs while in the ER.
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