inactive

Wesley D Ensley MD Patient Reviews

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Overall Review

3.7
  • 7 patient ratings
  • 1 comment

Last 12 months:

4.5 (+ 0.8)

1 Patient Reviews

  • Highly Satisfied
    57%
  • Satisfied
    14%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    29%
  • Wait Time 32.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
April 23rd, 2014
Silverwood Location has unprofessional staff
I was unable to meet the Dr. And I don't want to because of extremely Rude staff. I wanted to be a new patient because he was close and reviews seemed ok. I asked the receptionist how long of a wait to see the Dr. Since he was on my Humana plan but she said he was on vacation, she recommend Dr Cole, and I asked her if he accepts my Humana and she said "That's not my Job, your responsible for verifying Humana" she was rude, and unhelpful, unfortunately I can't remember her name. I have had many doctors over the years and this is the first time I have had someone refuse to tell me if a doctor accepts a insurance. What kind of a facility won't tell you what insurances they accept? The Dr should fire her because she is hurting there business. A receptionist is the first point of contact and should represent the dr and she was rude and unprofessional and she caused the Dr. Too loose a patient.
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