inactive

Wilfredo T Cruz MD Patient Reviews

Vitals cannot verify whether or not this professional is currently practicing. We recommend that you attempt to contact the provider to verify their status. Please email us at support@vitals.com if you have any additional information.

Overall Review

3.7
  • 24 patient ratings
  • 5 comments

Last 12 months:

3.2 (-0.5)

5 Patient Reviews

  • Highly Satisfied
    54%
  • Satisfied
    17%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    29%
  • Wait Time 41.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

4.0 of 5
September 22nd, 2015
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
WORST BEDSIDE MANNERS!!!!!!
Was this review helpful? Yes No

5.0 of 5
August 17th, 2013
Best Doc in JC
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Doctor Cruz is always available for emergency situations, and he will find a way to squeeze patients into a very full schedule. Evening and Saturday hours are convenient, but most importantly, he is an expert diagnostician. He listens, asks the right questions, and gets me the appropriate help in a timely manner. He is conscious of my financial condition and makes sure that I have medicines that I can afford. He is kind, patient, and caring. Truly an "old time" doc with modern training in an urban setting.
Was this review helpful? Yes No

5.0 of 5
August 9th, 2013
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr.Cruz is wonderful! He always has a smile for us, and it's a pleasure to speak to him and he LISTENS!!!!! He has helped me and my husband too! And Darlene and the other girls in the office are very friendly all the time! It's a pleasure to go to his office!!
Was this review helpful? Yes No

5.0 of 5
June 26th, 2012
Wait time
30 minutes
Dr. Cruz is very professional and caring, I have been with him for 4 years, my daughter sees him, and I had him take care of my mother. He has a great bedside manner.
Was this review helpful? Yes No

1.0 of 5
January 17th, 2012
Very Poor Service
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
You wait 45 minutes to an hour past your appointment time. Doesn't see you right away even if you are sick (makes you wait a week before an appointment could be made)... You're told to call 911 if you are in pain. Doesn't give you your results from blood work. Horrible! The receptionists are condescending and disrespectful.
Was this review helpful? Yes No