Dr. Willard Thompson MD Patient Reviews

  • Neurological Surgery Savannah, GA

Overall Rating

4.5
  • 15 patient ratings
  • 2 comments

Last 12 months:

3.0 (-1.5)

15 Patient Reviews

  • Excellent
    87%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    13%
  • Friendly Staff
  • Promptness
  • Wait Time 16.1 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

1.0 of 5
February 24th, 2017
You are "supposed" to CARE for your patients'...TOTAL FAIL
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
The Nurse or office manager here is one of the rudest people I have ever come in contact with dealing with the public. I Upon first contacting the office, this "lady" abruptly cut me off to tell me that my son had to have a CT-Scan in order to get in the see the neurosurgeon. I had no idea where to start, so she suggested I call my Primary Care Physician. It took over a month to get a in to see the PCP, another 8 days to get a pre-certification from Medicaid; an additional week to get an appointment to get a CT-Scan; and, a couple more days for the referral to the neurosurgeon. Well, after finally working through all of that...afterwards, she informed me that she would ask the Dr what he wanted to do and call me back. Two days later, she called to inform me that a CT Scan wouldnt do and Dr Thompson wants an MRI. She then denied ever talking to me about the CT Scan and said that I made the decision to get one on my own. Wow! The doctors who employ these office managers that treat their customers with no respect or compassion are not doing themselves any favors. I am at a loss right now. My son is disabled and is awaiting entry into a special training school in Warm Springs...not sure if he will even be able to do with the amount of time it has taken to complete the application...
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5.0 of 5
May 14th, 2012
Excellent
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
April 7th, 2017
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1.0 of 5
February 4th, 2016
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5.0 of 5
December 4th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
October 5th, 2015
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5.0 of 5
September 13th, 2015
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
September 17th, 2014
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5.0 of 5
January 3rd, 2011
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
August 27th, 2010
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
April 17th, 2010
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
April 13th, 2010
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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