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Dr. William Franklin Is this you?

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3 Ratings • 1 Comment

4.0
  • 2
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
15 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 3 of 3 Ratings

Receptionist

Posted on September 13th, 2015

I'm much younger (early 40's) than most retirees, but am disabled the lady at the front counter actually had the nerve to argue that in fact, did not have Medicare. She said you mean Medicaid...she said it over and over until I presented her with my Medicare card and she then acted like I had been rude to her in some way because she was going to tell me what I had instead of letting ME, patient and payor of the bills tell her what insurance I had. It was all rather silly, but rude and unprofessional on her part. I have another doctor now, and the receptionist doesn't care as long as the bills are paid, and treats me as a patient/customer instead of that of a child.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Posted on May 31st, 2017

Five Stars

Posted on April 2nd, 2015

Type 2 Diabetes

Type 2 diabetes is a chronic disease in which your body is unable to maintain a normal blood sugar (glucose) level.

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