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Ratings and Reviews

6 Ratings with 4 Comments

  • Excellent
    1
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    1
  • Good
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  • Poor
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Quality Rating

Neutral

Friendly Staff
Promptness
Wait Time
5 min
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Appropriate Followup

Showing 6 Ratings with 4 Comments

2.0 Rating

December 9th, 2015

This doctor did not even look at my ears. Sudden onset of tinnitus. I was aware of the disorder but was concerned by the sudden onset. I was fine one minute and suddenly this loud noise began in my head. I was told to play music to mask the noise. RIPPED OFF

Easy Appointment
Promptness
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Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

October 23rd, 2015

Very disappointed! He didn't care at all about my condition. Didn't bother to read records I handed him to explain why I was there. Made negative comments about previous care from other docs, although not related to what I was there for. And he was wrong in those comments also. Very cold, didn't ask, just didn't care. Spent minimal time. Offered no explanations and when asked, he was bothered. Do not recommend him, not many neurotologist a in town, other one I saw was same. Too bad Charlotte.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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4.0 Rating

May 7th, 2015

Dr. Didn't review my chart, was insensitive to my sudden hearing loss,& was generally disinterested in my condition which was traumatic to me.. He gave me a brochure on the surgery that he could do. Bedside manner???

Easy Appointment
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Accurate Diagnosis
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5.0 Rating

December 1st, 2011

My son diagnosis and pending surgery were clearly explained to us. Dr. and staff were highly professional as well as pleasant. Dr. Roberts spent a lot of time with us and answered our questions without making us feel like we were inferior.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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1.0 Rating

February 5th, 2016

Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me

3.0 Rating

December 27th, 2015

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