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Ratings and Reviews

17 Ratings with 4 Comments

  • Excellent
    9
  • Great
    3
  • Good
    2
  • Poor
    1
  • Bad
    2
  • Excellent
    9
  • Great
    3
  • Good
    2
  • Poor
    1
  • Bad
    2

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
40.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 17 Ratings with 4 Comments

5.0 Rating

December 26th, 2014

Dr. Rand is a wonderful and caring person. I just love him. thank you.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.3 Rating

November 25th, 2014

Waiting time& Medicare

Waited hrs! Total visit 4 hrs! young Dr. Rand Very knowledgeable & so very nice,My eyes were great,extra tests why?Not covered by Medicare or sup.ins. Charged extra $81.00. Others never charged me extra,ASK before each test if covered & Really necessary.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

October 6th, 2014

The staff was incredible, They were so nice and caring. An amazing place from the moment you walk in.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

April 22nd, 2012

Too long waiting. Very disrespectful of patient's wait time.

Doctor's Response

We apologize for any unusual delay during your last visit. At times it becomes necessary that your doctor take care of an unscheduled emergency case. As you may know, certain vision issues need to be addressed immediately. We see all emergencies the same day, and although it may delay our patient schedule, it is a service which is extremely valued by our patients. When it comes to vision, time is of the essence and critical in preserving vision.

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Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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4.0 Rating

November 28th, 2016

4.0 Rating

November 28th, 2016

5.0 Rating

November 28th, 2016

4.0 Rating

June 15th, 2016

Wait time
56 minutes
Promptness

5.0 Rating

March 7th, 2016

5.0 Rating

December 16th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

August 19th, 2015

5.0 Rating

June 3rd, 2015

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