William W Kao, MD
Urologist
6 years of experience
Video profile
Accepting new patients
City Hospital
2000 Foundation Way
Ste 3650
Martinsburg, WV 25401
304-596-5757
Locations and availability (1)

Patient Reviews ?

Overall Rating:
2.5
  • Currently 2.5 of 4 stars
Total Ratings

2

Total Reviews

2

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 1 of 4 stars
Promptness:
  • Currently 1 of 4 stars
Courteous Staff:
  • Currently 1 of 4 stars
Accurate Diagnosis:
  • Currently 1 of 4 stars
Bedside Manner:
  • Currently 1 of 4 stars
Spends Time with Me:
  • Currently 1 of 4 stars
Follows Up After Visit:
  • Currently 1 of 4 stars
Average Wait: 5 minutes
  • Currently 1 of 4 stars
 |  Waited months, was never seen!  |  show details
Nov 14th, 2013

I made an appointment with Dr Kao in August for November (I was already upset that he didn't have any open appointments for THREE MONTHS). I got a call in October saying he was leaving the practice and they wanted to know if I wanted to keep my appointment, I said I would keep it because I wouldn't be a long term patient. Then I got a call today (a week before the appointment after I have been waiting for two and a half months) saying he was cancelling all his appointments. You are a doctor's office. You should show more concern for your patients, they have health problems that may not be able to wait three months to be addressed! Now I have to go back through my insurance company to find another provider and potentially have to wait even longer to see a doctor!

  • Currently 4 of 4 stars
 |  show details
Jul 26th, 2012

I am not the easiest patient but Dr. Kao is patient and takes the time to explain in layman's terms what he is talking about. He is also very thorough. I will continue to use him as my Urologist.

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