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Ratings and Reviews

10 Ratings with 3 Comments

  • Excellent
    8
  • Great
    0
  • Good
    0
  • Poor
    1
  • Bad
    1
  • Excellent
    8
  • Great
    0
  • Good
    0
  • Poor
    1
  • Bad
    1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
23.2 min

Showing 10 Ratings with 3 Comments

5.0 Rating

May 15th, 2017

Dr William Chen Is Tops

Dr Chen was once my personal PCP. I had to change only because I change insurance company. I still take my aging sister to Dr. Chen, and I can find no fault in him or his staff, he and all is very caring and patient. He is never in a hurry, my elderly sister have too many questions, but with a smile, he answers all.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

October 7th, 2014

Your Data at Risk

Your personal healthcare information is at risk with this practice. Also the worst staff I have ever encountered in 38 years.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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5.0 Rating

September 5th, 2008

Excellent Doctor

Dr. Chen is the primary care physician for my parents. I was so impressed when I first met him. He was very nice, explained everything to you, and spent time with you (it didn't seem like he was rushing).

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

April 28th, 2016

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

April 1st, 2016

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me

2.0 Rating

January 8th, 2016

5.0 Rating

December 18th, 2015

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

November 4th, 2014

5.0 Rating

October 20th, 2014

5.0 Rating

June 24th, 2014

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