Dr. William Culver MD Patient Reviews

  • General Practice Pollock Pines, CA

Overall Rating

3.6
  • 5 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 1.4)

2 Patient Reviews

  • Highly Satisfied
    60%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    20%
  • Highly Dissatisfied
    20%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 20 minutes

Showing 1 - 2 reviews

1.0 of 5
September 20th, 2015
Misdiagnosis by PA and then ignored when I called back to express my extreme suffering.
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I saw Jay the PA on Monday who did a split second exam and prescribed suppositories to relieve inflamed hemorrhoids. I called back later in the week to report that I had experienced no relief and that the pain was now so bad that I could not be comfortable in any position; not even standing or lying down. He explained that that shouldn't be and that I should give the medicine a chance to work and call after the holiday weekend. Friday night was horribly painful. Saturday morning my wife took me on a horribly painful ride to urgent care. The doctor told me that my anal abscess was now so advanced that I needed to go to the hospital for emergency surgery and that they would call and tell them what was coming. I told the surgeon that it probably wouldn't have been so bad if I'd seen him Monday. His response was "where have you been?! I gave him the story and that was the end of his interest in continuing that discussion. As a result of this experience I have become a much weaker person. It took a very significant toll on me.
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2.0 of 5
February 17th, 2015
Good doctor; staff lacking
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I believe Dr. Culver is competent and trust his medical advice; however, his office staff leaves a lot to be desired (i.e., not following up with specialists, phoning/faxing in prescriptions to the wrong pharmacy, ordering wrong prescription size, folow-up billing errors, etc.). The staff is nice enough, just not exactly competent.
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