Dr. William Madrid MD Patient Reviews

Overall Review

3.8
  • 9 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 1.2)

3 Patient Reviews

  • Highly Satisfied
    56%
  • Satisfied
    11%
  • Neutral
    0%
  • Dissatisfied
    22%
  • Highly Dissatisfied
    11%
  • Wait Time 25 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

5.0 of 5
December 22nd, 2015
He is a wonderful doctor as long as you follow his directions you will be fine
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5.0 of 5
September 25th, 2015
Heart Attack
Dr. Madrid had seen me in the emergency room while having my first heart attack. I wasn't very comfortable with what he was telling me, however, it was my first heart attack, and I'd rather hear the truth rather than someone beating around the bush when my life is on the line. I was scared going into surgery, I had no family to help with my decision, only the nurses whom were taking me and going to be there with Dr. Madrid to perform the surgery, I cried, they reassured me it was going to be ok, I stayed for 2 days, everything went fine. Yes, I would refer anyone having heart trouble to Dr. Madrid. Thank you, everyone whom was involved with me at the Doctor's Hospital of Lakwood.
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2.0 of 5
August 10th, 2011
Poor follow up on pacemaker care
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I received a pacemaker 2 years ago, and it was not inserted correctly. Only 1 of the leads is connected. Dr. Madrid's office does not wish to admit their mistakes and act as though they do not even want me as a patient, now that something has gone wrong. It would be difficult for me to go to another doctor who is not responsible for the poor outcome of my pacemaker insertion and expect someone else to correct the mistake. Yet,I am not receiving follow up care as I should be, and my health is failing. If I had it to do over again, I would not be treated by Dr. Eisenstein or by his co-worker in the same office, Dr. Madrid. It appears to me that they are running a pacemaker mill, and they do not care to do any follow-up care when their shoddy work goes wrong.
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