Dr. William Mclay DO Patient Reviews

Overall Rating

3.1
  • 18 patient ratings
  • 5 comments

Last 12 months:

4.0 (+ 0.9)

5 Patient Reviews

  • Highly Satisfied
    39%
  • Satisfied
    6%
  • Neutral
    11%
  • Dissatisfied
    11%
  • Highly Dissatisfied
    33%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 18.3 minutes

Showing 1 - 5 reviews

5.0 of 5
January 11th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Mclay is a very nice and courtious doctor. Making an appointment is very easy. His wife is the recptionist, and she is a very nice person and treats the patients with kindness and respect.
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5.0 of 5
February 27th, 2015
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very good doc.receptionist Nice and polite!! Accurate diagnosis. Appt. Wait time zero. Happy patient!
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1.0 of 5
October 10th, 2014
Courteous Staff
The rudest staff I ever encountered, starting with the good doctor and his wife.
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4.0 of 5
November 15th, 2011
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Office hours are limited yet I've been able to get appointments quickly and have had little wait in the office. When needed, Dr. Mclay refers to specialists and seems knowledgeable about other doctors in the area.
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1.0 of 5
August 30th, 2011
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This is absolutely the most rude and unprofessional staff I have ever encountered. They close the office when appts are scheduled and don't bother to tell the people who have appts. They are rude to the point of being nasty on the phone. I was literally screamed at and hung up on when I tried to ask a question - they never even let me ask the question just started screaming at me before I was able to get it out. It's no wonder some people have no problem getting an appt if that s what represents him. There are many more complaints I have about this office and doctor - this box isn't big enough.
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