Dr. William Medford MD Patient Reviews

  • Head and Neck Surgery Wilmington, DE

Overall Rating

4.2
  • 16 patient ratings
  • 3 comments

Last 12 months:

4.8 (+ 0.6)

16 Patient Reviews

  • Excellent
    63%
  • Great
    19%
  • Good
    0%
  • Poor
    13%
  • Bad
    6%
  • Wait Time 26.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 12 reviews

2.0 of 5
September 2nd, 2014
VP, advertising
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very poor receptionist. Wouldn't let me see the doctor for my follow up appointment because she said I needed a referral. I wasn't notified of this until I arrived for my appointment. Awful customer service, especially after I paid $1,900 out of pocket for my procedure.
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5.0 of 5
November 16th, 2013
A REAL PHYSICIAN
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have a ruptured eardrum with an outer and middle ear infection that I have been in agony with for almost two months.My ear was almost swollen shut and I have been unable to hear since I injured my ear. The hospital and the ENT I was seeing were not properly treating me. In one visit to Dr. Medford he cut my pain level in half, thoroughly explained the injury/infections, outlined a treatment plan and eased my anxiety. I was treated with a level of sympathy/empathy and kindness that most physicians today lack. I highly recommend Dr. Medford and truly appreciate his excellent care!!!
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5.0 of 5
September 30th, 2010
Very Impressive
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I went to Dr. Medford with an earache and trouble hearing in my left ear. He immediately spotted the cholesteatoma (something over looked by all other doctors for years for my problem with dizzy spells). He's been wonderful at treating me and giving me the best care possible.
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4.0 of 5
March 3rd, 2017
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5.0 of 5
January 23rd, 2017
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5.0 of 5
December 24th, 2016
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5.0 of 5
November 30th, 2016
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5.0 of 5
April 25th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
December 7th, 2015
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4.0 of 5
August 25th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
July 20th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
December 12th, 2014

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