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Dr. William Moeller Is this you?

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13 Ratings • 2 Comments

4.5
  • 9
  • 2
  • 1
  • 1
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
13.8 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 13 Ratings

Love this doctor...great respect!

Posted on March 1st, 2015

Excellent diagnostician Caring, knowledgeable physician Love this doctor Great nurse assists him Highly recommend!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Office staff a problem

Posted on August 4th, 2012

Dr. Moeller is a good doctor. Unfortunately he is in an office that has been in disarray for a very long time.Thye refuse to address staff issues, and put their errors back on their patients. The office manager is extremely rude, and has no professional courtesy whatsoever. The doctor's assistant is extremely incompetent, and the front desk is equally as poor. Communication skills are the main issue within this office. They cannot take, or relay, messages between one another at all. Prescriptions and orders from the doctor are easily confused, and often either sent out incorrectly, or not sent at all. When they are asked multiple times to correct mistakes, they cannot accept blame or responsibility, and often try to put it back on the patient. One shining example was my spouse trying to get a medication filled at one pharmacy, and they sent it 4 times in a row to a different pharmacy. They could not comprehend that we were not using the pharmacy they had sent it to, and stated that they could not take it out of their "computer system", and this what caused the multiple errors. In the meantime, my spouse went for nearly 2 weeks without her medication. Still to this day, they cannot figure out how to delete the pharmacy we have never used out of their "computer system".

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on April 28th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on December 18th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Posted on November 25th, 2015

Five Stars

Posted on November 18th, 2015

Five Stars

Posted on September 28th, 2015

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on August 13th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on April 13th, 2015

Four Stars

Posted on March 24th, 2015

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on February 23rd, 2015

Five Stars

Posted on December 18th, 2014

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