Dr. William Otero MD Patient Reviews

  • Family Medicine Chicago, IL

Overall Rating

3.3
  • 11 patient ratings
  • 5 comments

Last 12 months:

3.0 (-0.3)

11 Patient Reviews

  • Excellent
    55%
  • Great
    0%
  • Good
    0%
  • Poor
    9%
  • Bad
    36%
  • Friendly Staff
  • Promptness
  • Wait Time 30 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 11 reviews

1.0 of 5
May 29th, 2017
UNBELIEVABLE!
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
The MOST INCOMPETENT and UNPROFESSIONAL "support" staff I have ever seen! They tried to make my daughter do my Referral/Authorization for a specialist I was supposed to see instead of doing their job themselves. Either they don't know How to do their job or they are Too Lazy to Do It.
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2.0 of 5
April 28th, 2015
good doctor, poor staff management
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
really good doctor, but staff needs to get checked. they def don't know how to follow up with patients... no courtesy call when results come back, no follow-up when you ask for help with prescriptions. def don't think I'll be visiting this doctor again. staff and doctor really make it seem like you aren't worth their time after you leave their office.
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5.0 of 5
May 25th, 2011
new patient
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
i visited this doctor for the first time and was very pleased by the way he provided medical care to my sons. he diagnosed a problem my son has had for a couple years with no difficulty. his bedside manner is knowledgeable and gentle. he was patient and made sure i understood the follow up care for my son. his office staff were professional and pleasant.
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1.0 of 5
October 15th, 2010
Incompetent Doctor!
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Ortero shouldn't have a medical practice.
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5.0 of 5
January 21st, 2010
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Finally, a "good doctor". I don't feel rushed and he gets the results in a timely fashion. His staff is polite and caring.
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5.0 of 5
December 31st, 2016
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1.0 of 5
April 5th, 2015
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5.0 of 5
March 2nd, 2015
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5.0 of 5
February 25th, 2015

5.0 of 5
January 10th, 2015
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1.0 of 5
September 9th, 2009
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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