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Dr. William Otero Is this you?

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Ratings and Reviews

11 Ratings with 5 Comments

  • Excellent
    6
  • Great
    0
  • Good
    0
  • Poor
    1
  • Bad
    4
  • Excellent
    6
  • Great
    0
  • Good
    0
  • Poor
    1
  • Bad
    4

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
30 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 11 Ratings with 5 Comments

1.0 Rating

May 29th, 2017

UNBELIEVABLE!

The MOST INCOMPETENT and UNPROFESSIONAL "support" staff I have ever seen! They tried to make my daughter do my Referral/Authorization for a specialist I was supposed to see instead of doing their job themselves. Either they don't know How to do their job or they are Too Lazy to Do It.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.0 Rating

April 28th, 2015

good doctor, poor staff management

really good doctor, but staff needs to get checked. they def don't know how to follow up with patients... no courtesy call when results come back, no follow-up when you ask for help with prescriptions. def don't think I'll be visiting this doctor again. staff and doctor really make it seem like you aren't worth their time after you leave their office.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

May 25th, 2011

new patient

i visited this doctor for the first time and was very pleased by the way he provided medical care to my sons. he diagnosed a problem my son has had for a couple years with no difficulty. his bedside manner is knowledgeable and gentle. he was patient and made sure i understood the follow up care for my son. his office staff were professional and pleasant.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

October 15th, 2010

Incompetent Doctor!

Dr. Ortero shouldn't have a medical practice.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

January 21st, 2010

Finally, a "good doctor". I don't feel rushed and he gets the results in a timely fashion. His staff is polite and caring.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

December 31st, 2016

1.0 Rating

April 5th, 2015

5.0 Rating

March 2nd, 2015

5.0 Rating

February 25th, 2015

5.0 Rating

January 10th, 2015

1.0 Rating

September 9th, 2009

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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