Family Physicians
31 years of experience

2020 S Solano Dr
Ste A
Las Cruces, NM 88001
575-522-7313
Locations and availability (1)

Patient Reviews ?

Overall Rating:
4.0
  • Currently 4 of 4 stars
Total Ratings

10

Total Reviews

4

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 3.3333333333333 of 4 stars
Promptness:
  • Currently 2.8 of 4 stars
Courteous Staff:
  • Currently 3 of 4 stars
Accurate Diagnosis:
  • Currently 3.5 of 4 stars
Bedside Manner:
  • Currently 3.6666666666667 of 4 stars
Spends Time with Me:
  • Currently 3.5 of 4 stars
Follows Up After Visit:
  • Currently 3.4 of 4 stars
Average Wait: 23 minutes
Some ratings provided by DrScore.
  • Currently 2 of 4 stars
 |  receiptionist - martha is awful. brings down whole practice  |  show details
Feb 16th, 2012

Their office looked old and worn and a bit dirty. They share a waiting area with 2 other health related organizations. This openness and exposure to the other office patients makes the area feel dirty, is noisy, lack of privacy. The other companies treat an open public, again a lack of the privacy one would want in a doctors office. One feels like germs are all around. Paint was chipped, furniture somewhat dirty, kids allowed to run around, no trash cans available. The receptionist, Martha, is nasty, unfriendly, uncompassionate, rude, will not explain, hangs up on you, does not allow you to talk to any other office personnel, will not answer questions if her answer does not satisfy, pushy, just an awful person. You dread having her answer the phone. There is no way to speak to the doctor through her. There is suspect any messages, even written letters are passed by her. She assumes and acts as if she never makes a mistake and knows everything, including what the doctor should have done or said. I would seriously consider applying for another doctor to avoid having to interface with this awful person. She should be in some other line of work where she does not have to deal with people. Unfortunately she casts an awful impression on Dr. Baker whom is a fine doctor with a good reputation and is well respected. A very nice man. The other staff seems to not care how the patients are treated by Martha, never offering to help when one is waiting or help explain or answer questions. They sit in the back of the office and talk amongst themselves. Because of Martha, I was never able to relax during my appointment. I was on edge the whole time. I was kept waiting almost an hour because an elderly couple forgot their appointment time and arrived an hour early and was admitted causing all the following appointments to be seriously delayed. The office personnel seem to be unconcerned about how they and their practices affect Dr. Baker's clients.

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  • Currently 4 of 4 stars
 |  Finally found a great family doctor  |  show details
Oct 14th, 2011

New to town, took over a year and 3 doctors later, but we are very pleased to have Dr Baker now. I am a registered nurse, and Dr Baker is extremely knowledgeable when you come with a problem, and very personable.

  • Currently 4 of 4 stars
 |  show details
Jul 26th, 2010

Wonderful, caring doctor that always takes time to answer questions.

  • Currently 4 of 4 stars
 |  Wonderful family doctor  |  show details
Jul 15th, 2009

Dr. Baker has been treating my family for 10 years. He has always impressed me with his recall of past medical events and up to date knowledge of current medicines. When something very important is needed he refers on to very credible specialists. I highly recommend him to anyone!