Primary Care Doctor, Family Practitioner
32 years of experience

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Average Wait: 23 minutes
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by Debra on Nov 6th, 2014

I've been to Dr. Baker for over 20 yrs. he has always treated me with utmost respect and has correct diagnosises. Martha is a wonderful and lovely lady who is an asset to the office. The person who dissed Martha doesn't realize that when the Dr is busy with another patient, he is not to be disturbed while caring for his pts. Martha has never, ever been rude, both in person and on the phone. She is a very important part of how the whole office functions. There are times that the Dr is not to be disturbed at all, and that is that. Just leave your phone number with whoever answers the phone, and they'll call you back either that evening or the next day. The Doc has to check your file and also he needs to see you in person before he will make a diagnosis. That is what makes him the great and professional Dr that he is. There are other staff in the office and they are very abrupt on phone, that is just their personality. Don't always assume that it's Martha. Now if they are hanging up on you, then it may be because you are the one making unreasonable demands on office staff. Don't be rude to people. Also don't be rude to Dr. Baker's office because he has the utmost respect of this community and he is the most highly ethical Dr. I've ever met. Be nice! You catch more flies with honey than vinegar!

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receiptionist - martha is awful. brings down whole practice show details receiptionist - martha is awful. brings down whole practice
Feb 16th, 2012

Their office looked old and worn and a bit dirty. They share a waiting area with 2 other health related organizations. This openness and exposure to the other office patients makes the area feel dirty, is noisy, lack of privacy. The other companies treat an open public, again a lack of the privacy one would want in a doctors office. One feels like germs are all around. Paint was chipped, furniture somewhat dirty, kids allowed to run around, no trash cans available. The receptionist, Martha, is nasty, unfriendly, uncompassionate, rude, will not explain, hangs up on you, does not allow you to talk to any other office personnel, will not answer questions if her answer does not satisfy, pushy, just an awful person. You dread having her answer the phone. There is no way to speak to the doctor through her. There is suspect any messages, even written letters are passed by her. She assumes and acts as if she never makes a mistake and knows everything, including what the doctor should have done or said. I would seriously consider applying for another doctor to avoid having to interface with this awful person. She should be in some other line of work where she does not have to deal with people. Unfortunately she casts an awful impression on Dr. Baker whom is a fine doctor with a good reputation and is well respected. A very nice man. The other staff seems to not care how the patients are treated by Martha, never offering to help when one is waiting or help explain or answer questions. They sit in the back of the office and talk amongst themselves. Because of Martha, I was never able to relax during my appointment. I was on edge the whole time. I was kept waiting almost an hour because an elderly couple forgot their appointment time and arrived an hour early and was admitted causing all the following appointments to be seriously delayed. The office personnel seem to be unconcerned about how they and their practices affect Dr. Baker's clients.

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Finally found a great family doctor show details Finally found a great family doctor
Oct 14th, 2011

New to town, took over a year and 3 doctors later, but we are very pleased to have Dr Baker now. I am a registered nurse, and Dr Baker is extremely knowledgeable when you come with a problem, and very personable.

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Jul 26th, 2010

Wonderful, caring doctor that always takes time to answer questions.

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Wonderful family doctor show details Wonderful family doctor
Jul 15th, 2009

Dr. Baker has been treating my family for 10 years. He has always impressed me with his recall of past medical events and up to date knowledge of current medicines. When something very important is needed he refers on to very credible specialists. I highly recommend him to anyone!

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