Dr. Willie Teo Ong MD Patient Reviews

Overall Review

3.9
  • 8 patient ratings
  • 2 comments

Last 12 months:

4.0 (+ 0.1)

2 Patient Reviews

  • Highly Satisfied
    63%
  • Satisfied
    13%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    25%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
July 26th, 2016
Terrible Customer Service
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The waiting room at this place is horrible. Expect to wait an hour or more AFTER your schedualed appointment time. If I could take my buisness else where.. I would
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1.0 of 5
October 12th, 2015
Horrible Physician
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was a patient of Dr. Te Ong's for over 2 yrs. The first year I had a decent over all experience. However, for the past year and half, I have received substandard care at best. The wait times are very long (usually over 2 hrs), staff is less than polite or helpful, Dr. Te Ong asks me what I'd prefer to set my insulin pump settings to (isn't that the point of going to the doctor, for them to assist you with that?) and they require a 5 day wait time for refills which normally wouldn't be a problem, if on multiple occasions I didn't have to wait more than a month for refills. One occasion of not receiving my medication on time resulted in my going to the emergency room in DKA. I would not recommend going to this physician!
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