Dr. Willis Wagner MD Patient Reviews

Overall Rating

3.2
  • 13 patient ratings
  • 3 reviews

Last 12 months:

3.4 (+ 0.2)

3 Patient Reviews

  • Highly Satisfied
    23%
  • Satisfied
    31%
  • Neutral
    8%
  • Dissatisfied
    15%
  • Highly Dissatisfied
    23%
  • Wait Time 30 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

5.0 of 5
September 4th, 2016
Patient
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Friendly physician with good bedside manner. Explains this well. Answered my questions. Listened well to my concerns and respected my feelings. Respected my questions and was very reassuring.
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4.0 of 5
July 8th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Wagner was very thorough and helpful. He explained everything
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1.0 of 5
May 22nd, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My grandmother does not speak English. I called and asked if I may translate on a phone during apt to translate & explain to grandmother procedure Dr wants do on her (surgery). Dr's assistant categorically refused my suggestion , she stated that her Doctor does not do such things. He is not going to call ANYBODY. She suggested if Family can't be at apt w/her- Grandmother (who is Russian, single, low income, sick person!) needs to hire somebody to attend apt w/her so that person will translate. I begged and asked to make an exception-NO.. she said end of story. This office needs to reconsider/cancel this "Policy". Relatives can't append at every apt, so it should be possible for them to be on a phone and translate. Looks like Dr does not want to work with his patients and their Families..but has no problem to accept patients on Medicare and charge Medicare. I understand Medical Records confidentiality Law..but we are Family we know grandmother's medical history anyway , plus grandmother could sign authorization in the office that she does not mind. Unacceptable.
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