Dr. Wilson Cruz-Leal MD Patient Reviews

  • Family Medicine Fort Smith, AR

Overall Rating

3.6
  • 19 patient ratings
  • 2 comments

Last 12 months:

no change

19 Patient Reviews

  • Excellent
    58%
  • Great
    5%
  • Good
    5%
  • Poor
    0%
  • Bad
    32%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 25 minutes

Showing 1 - 12 reviews

1.0 of 5
June 28th, 2017
Not recommended
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
He was insulting to the point of cruelty and he made it abundantly clear he did not want me as a patient.
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1.0 of 5
April 16th, 2014
I would advise against this doctor.
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I went to Dr. Cruz at his Greenwood office. I went in because I had not been to the doctor in awhile and I had a few things going on. I fractured my tibia a few months earlier and did not have insurance to go to a specialist. When getting insurance again, I had to go through Cruz to see an ortho/arthro specialist. I had to wait in the room for 45 minutes before he showed up. He asked me what happened to my leg and before I could tell him, he cut me off and told me that my blood pressure was above average and that was what was making my ankle hurt. I told him no it was not, I had fell and...once again, he cut me off. He asked me if I smoked. I told him yes and that I was interested in trying Chantix to quit smoking. He told me that my smoking also was hurting my leg and that if I wanted to quit, I would....Chantix wouldn't help me quit because if I wanted to quit I would just quit. So then he told me to wait by the x-ray area without my shoe on. I took my x-ray (the x-ray tech was very prompt) and then I went back to the room where he told me to return. I waited ANOTHER 45 minutes when I heard outside the room that the doctor wanted to know where I was. The nurse told him I was still in the room......he came in and apologized for FORGETTING I WAS THERE. He showed me the xray and told me I had a fracture, which I already knew.....he then told me that there is NOTHING that can be done about it except to lose weight and quit smoking. I will NEVER go back to this doctor again. He insults you and does not listen to you and even told me I was a bad parent because I was a smoker.....instead of helping me quit. What a joke!
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3.0 of 5
July 5th, 2017
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5.0 of 5
February 15th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
December 20th, 2016
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5.0 of 5
November 18th, 2016
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5.0 of 5
November 18th, 2016
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1.0 of 5
October 22nd, 2016
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4.0 of 5
April 8th, 2016
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5.0 of 5
December 16th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
November 11th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

1.0 of 5
November 11th, 2015
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