Xandrea Kirtley MD Patient Reviews

  • Adolescent Medicine Rochester, MI

Overall Rating

3.6
  • 11 patient ratings
  • 3 comments

11 Patient Reviews

  • Excellent
    45%
  • Great
    0%
  • Good
    18%
  • Poor
    27%
  • Bad
    9%
  • Friendly Staff
  • Promptness
  • Wait Time 15.7 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 11 reviews

5.0 of 5
December 19th, 2011
The best Dr. there is
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
All of my family goes to her. Have for 10+ years. She is amazing. I have recommended her to many people over the years, and will continue to
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2.3 of 5
July 18th, 2011
I like Dr. Kirtley, but I hate their office policies
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Kirtley's a really nice doctor, and I especially have appreciated the time she's spent with my teenaged daughters. However, we're going to start going somewhere else because of the staff and office procedures. They're very, very slow to get simple lab results and new or refilled prescriptions to the patient. For a very simple thyroid test, I have to start a month in advance if I don't want to run out of medication. At my old doctor, the longest it ever took was 48 hours. And then, half the time when I DO get my results sent to me, they forget to include the prescription I need, which means I have to call the office, go through their maze of leaving messages and returning phone calls, etc. It's just not worth it anymore.
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5.0 of 5
May 25th, 2008
Excellent, caring doctor
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Kirtley became my doctor when I switched to HAP and had to change doctors. She referred me to a specialist who solved a problem I have had for ten years. She spends plenty of time with me and I feel comfotable talking with her. She actually took away one of my meds instead of adding to them, and has continued to help with my diabetes!
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3.0 of 5
October 13th, 2015
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1.0 of 5
January 20th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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2.3 of 5
October 13th, 2014
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5.0 of 5
January 23rd, 2013
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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2.3 of 5
June 8th, 2012
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
October 23rd, 2010
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
October 22nd, 2010
Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.7 of 5
November 5th, 2009
Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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