Dr. Xiang-Hong Song MD Patient Reviews

  • Hospitalist Portland, OR

Overall Rating

1.8
  • 5 patient ratings
  • 3 comments

5 Patient Reviews

  • Excellent
    20%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    80%
  • Friendly Staff
  • Promptness
  • Wait Time 13.3 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Easy Appointments
  • Fair and Accurate Diagnosis

Showing 1 - 5 reviews

1.0 of 5
February 3rd, 2012
She owns the truth
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
She makes you very uncomfortable and any question is taken as a personal attack. She will just shut you up. I think she is very unprofessional.She needs to get professional help!!!
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1.0 of 5
September 14th, 2011
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I thought that Dr. Xiang-Hong Song, was extremely unprofessional. It appeared she has spoken to my previous doctor and had formed some opinions about me. She didn't ask what I was going through. Her first question was why I changed physicans. It was almost as though it was personal. As she spoke with me, her arms were crossed. She was cold and uncaring. I would not recommend her to anyone. Not even my dog.
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1.0 of 5
January 19th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Dr. Song repeatedly refused to refer me for an MRI of my shoulder, insisting that I "needed to learn to live with pain". After a year of filing complaints and requests for this simple, yet expensive, diagnostic procedure, I changed insurance companies. My new primary care physician, upon hearing of my symptoms - immediately referred me for an MRI. At which point, it was discovered that I had torn ligaments, tendons, and scar tissue built up in my shoulder from the trauma I experienced a year earlier. Dr. Song was quick to prescribe pain medication, but would not refer me for an MRI. Since switching insurance carriers and doctors, I have undergone rotator cuff surgery for the problem I presented to Dr. Song. Not only did I find her uncaring and unprofessional - I did not think she did enough to try to diagnose a common injury. I would not recommend her, or Kaiser, for serious problems. Preventive care and pain medicine seems to be the focus of Kaiser physicians that I encountered while I was under Dr. Song's care.
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5.0 of 5
October 14th, 2012
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
April 2nd, 2010
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