Dr. Xiwu Sun MD Patient Reviews

  • Pulmonary Disease Syracuse, NY

Overall Rating

2.8
  • 5 patient ratings
  • 1 comment

1 Patient Reviews

  • Highly Satisfied
    40%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    20%
  • Highly Dissatisfied
    40%
  • Wait Time 17.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
October 5th, 2012
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Sun was out of the office during the period I had pneumonia. The receptionist was not helpful, stating that I could not be seen by another provider in the practice. Up until this point, regular check-ups were handled appropriately but not when I had pneumonia. I've heard they have a monopoly on referrals from St. Joe's so they don't need to have good customer service. They were there when I needed them.
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