Dr. Xiwu Sun MD Patient Reviews

  • Pulmonary Disease Syracuse, NY

Overall Rating

3.2
  • 6 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 1.8)

6 Patient Reviews

  • Excellent
    50%
  • Great
    0%
  • Good
    0%
  • Poor
    17%
  • Bad
    33%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 17.5 minutes

Showing 1 - 6 reviews

1.0 of 5
October 5th, 2012
Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Sun was out of the office during the period I had pneumonia. The receptionist was not helpful, stating that I could not be seen by another provider in the practice. Up until this point, regular check-ups were handled appropriately but not when I had pneumonia. I've heard they have a monopoly on referrals from St. Joe's so they don't need to have good customer service. They were there when I needed them.
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5.0 of 5
July 12th, 2017
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5.0 of 5
December 24th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
December 5th, 2014
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2.3 of 5
May 7th, 2014
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1.0 of 5
March 17th, 2011
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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