Dr. Xuan Vu MD Patient Reviews

Overall Rating

3.9
  • 29 patient ratings
  • 6 comments

Last 12 months:

4.2 (+ 0.3)

6 Patient Reviews

  • Highly Satisfied
    55%
  • Satisfied
    17%
  • Neutral
    7%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    21%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 20 minutes

Showing 1 - 6 reviews

4.0 of 5
August 16th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I saw Dr Vu a few months ago, she is knowledgeable and makes you feel comfortable. Thank you Dr. VU
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5.0 of 5
August 16th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent Dr. Spend time with the patient and answers all there questions.
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5.0 of 5
January 25th, 2016
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Vu doesn't have "children" so likely the kids at the office were her patients. And I agree with Paul Brinden's comment. She sees patients from all ethnicities as one can see from her waiting at 7550 N 19th Ave in Phoenix. In fact, more 3/4 of her patients are not Asian. She still personally calls her patients and me when she can to explain result over the phone, even at night and on weekends. I have seen her since she was in residency 2005 at Banner Good Samaritan and I will continue to follow her.
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5.0 of 5
October 15th, 2015
Patient
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Vu. Is a wonderful Physician, I have seen her multiple times for different conditions over the past 2 years. She no longer is at the Dobson and Elliott address, She moved to Phoenix off the 17, I think the phone number still works. Dr. Vu makes every effort to help her Patients, and if she thinks another Physician or source would be a better option she does not hesitate to recommend out side her office. I have lived in Chicago, New York, LA. and have been seen by Dr.s of all nationalities, Health care is un bias everyone gets sick and just because an office treats a certain demographic doesn't mean that you cant get quality health care. I don't care what your primary language may be if you can communicate with me that's all that counts, If you take care of me, and treat me with respect I will be your patient for life and Dr. Vu and her staff do exactly that. Thanks Dr. Vu and staff!
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1.0 of 5
June 29th, 2015
Never there
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very rattled! She does not give her patients the time they need! She worries about her children running around the office
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1.0 of 5
February 6th, 2015
Nice lady but inexperienced in her profession!
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Vu is a very nice lady, she seems to really care about her child but what she has in niceness she severely lacks in experience and knowledge. I understand she has only been practicing for 5 or 6 years but she has a long way to go if she thinks that little clinic of hers is going to be successful. I understand she caters to a certain demographic and theres nothing wrong with that but she makes it apparent that she tends to favor those who speak her native language. She doesn't understand that a clinic or doctors office isn't a day care facility, as she consistently has her 3 year old son running around and is always trying to tend to his needs. With the amount of germs and sickness that can be found in such a place I don't think its a very suitable place for a child to spend time. Her medical assistant Angela is a nice girl but doesn't have a firm command of the English language and although we are of her own ethnicity (although we are Asian American) Jen the front office lady and Angela are having a difficult time communicating. Medical results and diagnosis's aren't communicated properly, and we must wait a very unacceptable amount of time to get any results back. Again, I think with more experience and time, Dr Vu will come into her own but until then I would not recommend visiting her.
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