Dr. Yan Yan Cheng MD Patient Reviews

  • Psychiatry Lubbock, TX

Overall Rating

4.4
  • 13 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 0.6)

3 Patient Reviews

  • Highly Satisfied
    85%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    15%
  • Wait Time 5.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 3 reviews

5.0 of 5
June 28th, 2016
Awesome
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Sad that Dr Cheng relocated. She's an amazing Psychoatrist and has helped me tremendously.
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1.0 of 5
July 24th, 2012
Unethical handling of client concerns and lack of referral.
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5.0 of 5
May 18th, 2011
They dare to care
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Cheng has helped me to learn about and how to take control of my Bipolar disorder through medication and therapy. I cycle infrequently now and have a much better quality of life thanks to Dr. Cheng. And some serious props to her nurse, Manuel, a kind and caring individual who steers the office and picks the music.
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