- Friendly Staff
- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
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Have you seen Dr. Yinghui Liu?
Posted on July 19th, 2017
I am a currently sitting in the lobby of her office. Listening to her yell at her employees. Something about using common sense. Do you not now that everyone can hear you in here? I just got up and left. Anyone that will treat their own staff like trash does not need to be seeing me.
Posted on October 31st, 2016
Short tempered with staff at times, other then that very nice Dr. I've noticed other comments say the same thing.
Posted on September 2nd, 2016
I truly think Dr. Liu is a very competent doctor. Her staff is beyond charming. They truly understand what patient care is all about. When I walk through the door I am always greeted with smiling faces. I have been a loyal patient of Dr. Liu's since the day her clinic has opened. I honestly believe her staff is now at it's highest performance level that is has ever been. The one setback for me personally is the way she speaks to her staff when she is trying to correct their behavior or something she does not find up to par. It may be a cultural thing that I do not understand, but I do not agree with embarrassing your staff in front of patients. When reprimanding your staff I agree you must do it firmly, but also show them you care at the same time. I leave this comment because I love my doctor and I will not change doctors until the day she decides to stop practicing. However I have seen these young ladies be reprimanded one too many times. Not only does it make them uncomfortable but it is also uncomfortable for the patients as well.
Posted on June 13th, 2016
This past week was the first time I have ever been to Dr. Liu's office. She was not in her office but her staff was quite amazing. I really enjoyed speaking with her staff and the fact that they know what they are doing was a comfort to me.I believe I saw her Nurse practitioner, Rebecca. I enjoyed speaking with her so much because I felt like she was really listening to my problems and my concerns. Now a days a lot of dr's just care about money and that is not the feeling I got in this office. When her back office medical assistant drew my blood she made me feel completely at ease. I believe her name was Marie. She was very kind and could tell that I was nervous and took the time to make me feel less stressed. The other office staff that I would like to call attention to would be Dr. Liu's other medical assistant, Mindy. When I called to make the appointment she made it so easy for me. I asked a lot of questions because this is the first new physician I will have had in 25 years. She answered all of them without hesitation and did not make me feel like I was being dumb. She was very informative and patient. I wish I had found this clinic sooner. I have not officially met the Dr. yet but if she is anything like her staff I will gladly stay with her for 25 years. Wonderful service!
Posted on May 24th, 2016
Very good experience. Her office sets the standard. Wish I found this everywhere.
Posted on April 12th, 2016
I really liked Dr. Liu's office. She is very nice and friendly. Office staff is also sociable and helpful. I would recommend to family and friends.
Posted on July 20th, 2015
I like Dr. Liu's office. The lady in front can speak Chinese and English. That's Good! When I used to go to another Doctor's office, the front desk person always rude because my English not so good. I like Dr. Liu's Office. Her staff is so nice. They know about insurance and are so polite. Mindy, Dr. Lius front office lady help me a lot with forms . She very kind and courteous to the other patients as well. I really enjoy going to Dr. Liu's office because everyone makes you feel welcome.
Positive Medical care
Posted on June 19th, 2015
I happened to come across Dr. Liu's name on the internet and was very impressed by her reviews. After coming into her office and meeting her, I would recommend her to anybody. She is an amazing physician who makes you feel like you are the most important patient at that time. Thumbs Up!
All's Good so far, I think I have found a Great Doctor and Great Staff
Posted on April 24th, 2015
Posted on January 15th, 2014
Dr. Liu really takes time with her patients. She is caring, attentive, and empathic to your needs. I think highly of Dr. Liu, she's always been there when I need to see her and drive 35 miles to see her vs see someone closer to where I live
Posted on January 25th, 2013
Dr. Liu is an excellent primary care physician. Both my daughter and I have been seeing Dr. Liu for almost a year. She listens to our concerns carefully and she is very knowledgeable. We are very satisfied with her service. I am recommending Dr. Liu to my colleagues.
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