Yocasta M Fernandez MD Patient Reviews

Overall Rating

4.2
  • 10 patient ratings
  • 2 comments

2 Patient Reviews

  • Highly Satisfied
    70%
  • Satisfied
    0%
  • Neutral
    10%
  • Dissatisfied
    20%
  • Highly Dissatisfied
    0%
  • Wait Time 37.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
November 7th, 2012
Excellent Doctor ! RECOMMENDED
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Okay. So, I gave this doctor 4/4 stars for almost everything because she pretty much has it earned. She is great with kids, and they really seem to love her, including my own kids. I know I am not the only one with this opinion because I see patients (Kids and parents) bringing her gifts all the time and kids running up to hug her. She has a special bond and connection with her patients that reassure them, and make them feel comfortable with her. Also, her staff is wonderful. They are super nice, and super helpful. Whenever I call, they all talk to me with a warm tone, and not to mention whenever a patient asks for help, they will try going out of their way to help them. SUPER NICE. The only problem I have is the wait time, I usually have to wait 45 min or maybe more. This is because she works alone and her clinic is usually full..HOWEVER, she recently hired another doctor, who is also very nice. She always makes sure whoever she hires has her positive attitude. Also, the wait time (which isn't always that long a wait) is definitely worth it. My children are hardly ever sick, and she handles treatments extremely well. Also makes sure patients return for follow ups, and has her excellent staff call and remind us to follow up. By the way, I almost forgot. The medical assistants are also great with children. They always play games with them and joke around, as well as giving them hugs and treats. They and the doctor herself, know the patients pretty well, so I find that great that us patients and the staff can establish that connection and trust. I would DEFINITELY recommend her for anyone looking for a pediatrician, 10,000X
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5.0 of 5
March 19th, 2009
dr yocasta fernandez
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
she is really good with kids
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