Overall Review

3.0
  • 5 patient ratings
  • 5 comments

5 Patient Reviews

  • Highly Satisfied
    40%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    40%
  • Highly Dissatisfied
    20%
  • Wait Time 9 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

5.0 of 5
March 26th, 2014
Great Doctor
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Always willing to test , exray etc. Does not let things go and say its stress like most doctors have!
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2.0 of 5
May 20th, 2013
Dismissive
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
If you are going for something simple you should be fine, but If you think you may have something serious go somewhere else, she tends to be dismissive and finds not reasonable explanations to symptoms.
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1.0 of 5
July 31st, 2012
waste of time and money
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Was seen for a horrible ear problem and was told to use drops that didn't work....and to keep my finger out of my ear" and don't worry so much"...yeah right! My ear ststarted flaking and cracking from inside! When I got my second opinion with a diffrent doctor they said good thing you got in here! This is a fungal infection out of controll!and I was diagnosed and then treated by my second opinion doctor as for ...Dr cheng misdiagnosed me and was RUDE!
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5.0 of 5
March 8th, 2012
Top notch for small area.
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Always professional & caring. Works with me & wants my opinion. Honest & not just looking to cover her self. But not reckless. Sutter North is great.
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2.0 of 5
October 5th, 2011
Harsh tone
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Cheng did not make me feel very comfortable at my appointment. I do not think my comfort level meant much to her as she persisted on talking down to me. I was going through a stressful period in my life and was having trouble sleeping. I then asked her if ambien would be right for me and she spoke to me in an accusitory tone as if i was a drug abuser. Judging by my records she should have known ive only been on an antiobiotic in my life. There was no reason to treat me with suspicion.
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