Overall Review

3.8
  • 15 patient ratings
  • 5 comments

Last 12 months:

5.0 (+ 1.2)

5 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    20%
  • Wait Time 23.1 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

2.0 of 5
September 1st, 2015
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
No bedside manner. She did not get down to my child's level, she treated him like an adult & expected him to act like one even though he is only a toddler.
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2.0 of 5
April 16th, 2014
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My children like Dr. Osterov very much as do I; however, there are some issues with her past office staff and present office staff that are annoying and trouble me.
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5.0 of 5
April 4th, 2011
Very personable
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My son has been seen for 3.5 years (since his birth) by Dr Ostrerov. I found her to be very caring and patient with me and my son.
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5.0 of 5
December 27th, 2010
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very courteous staff, very busy schedule. Make your appointment early, seems to be about 3 months for routine visits.
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1.0 of 5
October 20th, 2009
Horrendous treatment by doctor
Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
When I moved I found Dr. Ostrerov was one our insurance providers so we switched to her. My daughter is 15 and has medical and medical related issues. I was mailed a comprehensive questionnaire to fill out before our initial visit. Which I took the time to do. First, our appt was the first of the day and the doctor was 45 minutes late. Secondly, when we finally met the doctor, she hadn't read ANYTHING about my daughter in her records or in the questionnaire I'd taken the time to fill out. This made it necessary to tell the dr., in front of my daughter, all of the embarrassing issues she faces. It was terrible and a waste of my time. Then, we asked if she could get a refill of an acne med. she got from her old dr. She said to call and give someone there the name of the med and she'd call in a script. I did this but no script after weeks. I called and no one had any record of my call. AND, she said the dr. would want to see her again to prescribe the meds. If the doctor had taken good notes, she be able to go back and and see that she had already looked closely at her acne and another appt. was not necessary. I am leaving this practice as soon as I can find another doctor. She was the worst doctor I've ever had the misfortune to visit.
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