Internists, Pediatrician
26 years of experience

Accepting new patients
Rophe Adult & Pediatric Medicine
4910 Jonesboro Rd
Bldg 1
Union City, GA 30291
770-964-7736
Locations and availability (2)

Patient Reviews ?

Overall Rating:
3.0
  • Currently 3 of 4 stars
Total Ratings

12

Total Reviews

7

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2.6666666666667 of 4 stars
Promptness:
  • Currently 1.5 of 4 stars
Courteous Staff:
  • Currently 2.5 of 4 stars
Accurate Diagnosis:
  • Currently 2.2 of 4 stars
Bedside Manner:
  • Currently 2.1666666666667 of 4 stars
Spends Time with Me:
  • Currently 2.1666666666667 of 4 stars
Follows Up After Visit:
  • Currently 1.8333333333333 of 4 stars
Average Wait: 45 minutes
Some ratings provided by Kudzu.
  • Currently 1 of 4 stars
 |  Don't trust Dr. Smith  |  show details
by Alease Shropshire on Aug 18th, 2014

Dr. Smith is a big disappointment. I was a patient of hers for several years without any trouble. Then, in 2012, I had a bleeding issue and I called her for help, left several messages over a period of days, but never received a return call. A few days later, I had a brain stroke and almost died. When I recovered and went in for a regular physical, mainly for pap and cholesterol tests, I had turned 65 and was on Medicare. Because of this, I was asked to sign a ABN (advanced beneficiary notice) guaranteeing payment if Medicare refused to pay. I signed this document because I knew the two tests I needed were standard tests and approval would not be a problem. I did not consider that Dr. Smith could order any tests she wanted and I would be responsible for paying for them if Medicare refused to pay. Dr. Smith ordered 2 tests that Medicare refused to pay for. One was a cholesterol test, which her office manager should have been able to justify with Medicare, but she didn’t want to be bothered, kept promising to call me back but never did. The other one was a thyroid test, which was totally unnecessary and could not be justified. I was never told what tests were being ordered. Point #1: never, ever sign a ABN. It just gives the doctor license to create fraud by ordering tests you don’t need and will have to pay for. Point #2: Do not trust Dr. Smith. Find an honest doctor with integrity. Point #3: Her office manager (Sandra) is totally useless. Don't believe a word she says.

  • Currently 4 of 4 stars
 |  Great Care  |  show details
by ATL001 on Nov 19th, 2013

Me and my daughter have been patients of Dr. Smith since 2000. I am very pleased with the care and attention that is given to us when we visit. The wait times vary depending on the number of patients that day but it is the experience and care provided that I am more interested in and this doctor provides that. I will not and cannot see myself going anywhere else. She has taken the time to call me about my numbers last year and explained what I needed to do to do better. Honestly, a good doctor is hard to find today, so if you are looking for one for you and your children this is one that is top notch, Dr. Smith and Dr. Blake. Most people complain about the wait time but every doctor or dental office I go to I have to wait, however, it is the honest care and concern about my health that keeps me coming back.

  • Currently 4 of 4 stars
 |  show details
Aug 23rd, 2010

Dr. Smith is absolutly wonderful! I do not agree that she is self centered at all. She is very very personable. Her bedside manner is excellent, but her problems lie with SOME of her staff. Especially when making appointments and calling in prescriptions! The lady that schedules appointments/calls in prescriptions (Jamaican accent) is very rude and could care less if she is the reason Dr. Smith is loosing patients! The only other problem I have is the long wait, it's way too long. It seems like they overbook a lot, but if you don't mind waiting and can get past the couple rude staff people, having Dr. Smith as your doctor is definitly worth the inconviences.

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  • Currently 1 of 4 stars
 |  show details
Jun 15th, 2010

All she does is talk about herself, I'm paying you to help me not hear about you, how great you are at being a doctor or your family. Very self centered..

  • Currently 2 of 4 stars
 |  Office and staff is nice, but she is very distracted.  |  show details
Feb 5th, 2010

Nice personality. Fairly good with kids. She failed to diagnose an ear infection over 4 visits. Reaches into bra for cell phone regularly. Not a good listener.

  • Currently 4 of 4 stars
 |  Best Doctors in Union City -Rophe  |  show details
by beatglo_10 on May 9th, 2008 on kudzu.com

Dr. Smith and Dr. Blake is the best doctors in Union City, GA. They show you love and talk with you so down to earth. I love them and I recommend anyone who move or already live in the area to try them. They recently moved into their new bldg. Love it! God Bless.

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  • Currently 3 of 4 stars
 |  great job!!!!  |  show details
by hayzeebreeze on Nov 11th, 2005 on kudzu.com

the office of Yvonne Smith is a great office. all the staff is courteous and helpful. Dr. Yvonne Smith is great with kids and parents she is very informative and follows through with her work. i recommend her office to everyone.

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