Dr. Zachary Kitchen MD Patient Reviews

  • Pain Management New Bern, NC

Overall Rating

4.1
  • 18 patient ratings
  • 7 comments

Last 12 months:

3.3 (-0.8)

18 Patient Reviews

  • Excellent
    61%
  • Great
    11%
  • Good
    11%
  • Poor
    6%
  • Bad
    11%
  • Friendly Staff
  • Promptness
  • Wait Time 8.6 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
May 25th, 2017
Exceptional Doctor!
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Friendly, down to earth but above all extremely knowledgeable. Little to no wait for appointments. Thankful I was referred to Doctor Kitchen. Excellent Doctor!
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5.0 of 5
October 15th, 2013
My Favorite Doc, but horrible front desk staff
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I switched to Dr Kitchen the moment he walked into the Crystal Coast Pain Mgmt office and haven't been disappointed yet. In fact, it was the best move I've made! He's patient, and never makes me feel hurried. He always has all the time in the world to address my concerns and questions and truly TALK to me about my health and pain issues. He's warm and friendly and knows me and my family and never fails to ask about them. He doesn't have a God complex like so many other doctors and genuinely cares about his patients. I love him, and I trust him. Coming from someone who doesn't like or trust many doctors, that's saying a LOT! I'm grateful to have him on my health care team. His nurse, Meredith, is also a gem. After so many years I consider her more than my nurse, but a friend. She's sweet and helpful and the two of them together are an amazing team. Sadly, the office management staff leaves a lot to be desired. They are hateful and rude, and there is a high turnover rate because the office manager is the root of the problem. Sadly, Dr. K is not in charge of the office staff, that's the other doctors' responsibility. Which also says a lot about the other doctors in the practice. I've had the office staff flat out argue with me about things and had to go over their head to get results for something completely silly like making an appointment the Dr requested. All in all, I'll put up with the rude office staff and the frustrations that come along with them if Dr. Kitchen is on the other side of it. There aren't many doctors worth all the frustration of dealing with rude and hateful front desk people, but he's one of them. Maybe someday they'll fire their office manager and get a new, polite staff that knows how to treat people. Until then, I'll just have to get snippy back sometimes. Dr. Kitchen is that important to my pain management and my health!
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5.0 of 5
March 26th, 2013
Detail oriented
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Kitchen left no stone unturned in evaluating my pain. He actually discovered Ihad Rocky Mountain Spotted Fever which no other doctor thought about and started me on antibiotics and now my pain is gone.
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5.0 of 5
March 23rd, 2013
Excellent
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
At our first visit he took a long time with me, talking to me, asking the right questions, looking over the MRI. He was able to access my MRI on his computer and he went over it in detail with me. He then took a long time to outline a treatment plan in detail and he covered all the risks and benefits of the plan. After a few treatments, I have not felt this good for years. He is caring and he sincerely wants to help people
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5.0 of 5
March 23rd, 2013
Patient
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
He listens!!!!! He dies everything he can to help and he cares.
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5.0 of 5
June 14th, 2011
Very caring Doctor with a great bedside manner
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
July 6th, 2009
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Most Kind.....
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3.0 of 5
December 15th, 2016
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2.0 of 5
December 15th, 2016
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3.0 of 5
October 10th, 2016
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5.0 of 5
February 17th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
November 1st, 2015
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