Dr. Xiaochun Yang MD Patient Reviews

  • Internal Medicine Germantown, MD

Overall Rating

3.0
  • 4 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 2.0)

1 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    50%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
September 29th, 2015
Disrespectful and rude
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I visited her office twice, and got prescriptions filled for 3 months. For some reason the pharmacy only gave me a months supply, and when I went back for the refill they had sent it back. They tried contacting her office and got no reply and ask for me to do the same. When I did the receptionist place the doctor on the phone, and she was beyond disrespectful and rude and yelling. Asking why I am calling for a refill when it was a three month supply, even after I explained to her it wasn't me it was the pharmacy who asked me to call. She told be it was not her problem and pick it up with the pharmacy, while yelling at me on the phone and then hung up. When I tried calling back...in shock at her behavior they wouldn't answer the phone. All because the pharmacy did not give me the full three months of meds, and wanted her approval to refill it again. I would never recommend a doctor who has no personal skills, and lack decorum. I immediately changed doctors the same day.
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