Dr. Armine Grigoryan, DDS

I recently had the misfortune of visiting Preferred Dental. From start to finish, their unethical practices and deceptive behavior left me feeling scammed and taken advantage of. It was clear that profit was their sole motivation. When asked the first question, "What is your occupation?" I felt confused and uncomfortable. Afterwards, they strongly suggested out-of-pocket procedures which I later discovered were unnecessary and just meant as a money grab. Once I received my bill which the secretary agreed made absolutely no sense we called Dr. Armine Grigoryan who confirmed the bill was correct but refused to explain the fees. I was told they don't give itemized receipts and if I didn't pay the outrageous bill IN FULL they couldn't schedule my next appointment. This practice is not only highly unethical but also goes against the policies provided by my insurance company. Unfortunately, due to the extreme pain I was experiencing and desperate circumstances I felt obligated to just pay… the bill. It's evident they prey on unsuspecting patients for financial gain. To make matters worse, I returned to Preferred Dental after the advice of a reputable dentist to request my money back. During this visit, Dr. Manveen Sahni proceeded to tell me as I was leaving that I have gum disease and it requires immediate attention. This was a shock to me because this was the first time this issue was brought to my attention. When I asked why wasn't I told this during my initial appointment she stated she didn't have time to tell me and that they were focusing on addressing my main problem. Turns out this is just another scare tactic they practice. (I don't have gum disease) I attempted several phone calls to contact Dr. Armine Grigoryan to address my concerns, only to be put on endless holds with no answer. It's disheartening to think that a place that should prioritize the well-being of its patients would stoop so low to deceive and exploit them. I strongly advise anyone seeking dental care to steer clear of Preferred Dental. Their unethical practices and blatant scamming make them a prime example of what a dental office should not be. Spare yourself the anguish and find a trustworthy dental office that values your health and trust above all else.

Unprofessional