We have loved this place a long time! Some of the new staff needs bedside manner 101. Mary Kay yells your outstanding balance for the entire office to hear and she's rude! We may have to search elsewhere if this is how it's going to be. The young girls don't seem to win the trust of crying patients either. They need to make children feel at ease and I'm not seeing that at all! ! Super disappointed in this. I'm trusting you to take my child back there, make me feel like I made the right choice!!