Dr. Charles W Somerville

After arriving at 2:00 to an empty front office and waiting 22 minutes, I was escorted into a nice appearing dental office by a Tammy Duckworth. I work long hours, sometimes only at night for weeks at a time. I have not seen the dentist in over 2 years and I was eagerly awaiting a cleaning. The hygeniest who seemed initially to be in a negative mood proceeded to squash those hopes snidely informing me that I was not in the system since 2016, “you don’t show up for 2 years and now demand a cleaning??”. Apparently choosing to not have my teeth cleaned for 15 months means I am a new patient and I have to get x-rays and have my teeth counted without a cleaning. Tammy proceeded to patronize me for asking to go directly for a cleaning asking what I did for a living (medical)… equating that to a patient asking a doctor for antibiotics for a cold (which does in fact happen every single day). Also, antibiotics have seriously hurt people while a tooth cleaning has only helped. She said her license could be compromised by not xraying me first…. Okay…. Anyways, I will not be coming back here and I could use a good dentist/hygienist in the Brighton/Pittsford area.

Wonderfully competent dentist, great hygenists, and terrific staff ... what more could you ask for?

Great Dentist! Dr. Somerville, his hygienists and staff take tender loving care of you and your teeth, smile and more... :)