ttcqeayetrwczwezdueawsrsbdyr

About Cheryl L Sorbero

Cheryl L Sorbero is a Dentist primarily located in Albany, NY. She speaks English.

Rating Overview

26 Ratings with 6 Comments

The overall average patient rating of Cheryl L Sorbero is Poor. Cheryl L Sorbero has been rated by 26 patients. From those 26 patients 6 of those left a comment along with their rating. The overall rating for Cheryl L Sorbero is 2.2 of 5.0 stars.

Location

get directions The W B Macomber Group
1465 Western Ave
Albany, NY 12203

Book Online Now

Reviews

Showing 5 of 6

Run as far away as you can

Horrible! Constant staff turnover. Office manager very rude. Always late. Not the kind of late that they take time with patients. The overbooking kind of late. The no seats available in the waiting room kind of wait. Wires ripping apart your lips or cheek that wax can't work and you can't eat, wait 3 days for an appointment, not an emergency. Wait 45 minutes in the waiting room, them another 30 or so in the back for a 10 minute adjustment. If wasn't in contract would not be here. Ask anyone in the waiting room. Everyone wants to run.

Easy Appointment
Comfortable Office
Cleanliness
Caring Manner
Satisfaction
Full Review Rating Breakdown

Rude and disrectful

If you are looking for a kind and understanding doctor for your family this is not it. Took me days to comfort my child from the bad experience they put us through and scolded us for the numerous mistakes their office staff had made. Extremely insensitive to my sons new medical diagnosis and were more concerned about making it to lunch on time. Dr.Sorbero and her staff see you as money signs and not as patients. I've never seen such unprofessionalism in my life.

Easy Appointment
Comfortable Office
Cleanliness
Advanced Technology
Caring Manner
Pain Minimized
Satisfaction
Full Review Rating Breakdown

Dissapointed in Albany

My child has difficulty with anything with the mouth & the Dr. & staff don't respect this. They say they note the chart so extra time is given, but that doesn't happen. There are only certain times some types of procedures can be done so plan on taking time from work. Even "emergency" appointments are only allowed at certain times so the Dr. does not run late in the day. Worst is that I was told my child needed an extra appliance for more $. It was NEVER worn & she never knew & braces were fine!

Easy Appointment
Comfortable Office
Cleanliness
Advanced Technology
Caring Manner
Pain Minimized
Satisfaction
Full Review Rating Breakdown

One Star

Poor quality of care, incompetent staff.

Easy Appointment
Comfortable Office
Cleanliness
Advanced Technology
Caring Manner
Pain Minimized
Satisfaction
Full Review Rating Breakdown

Five Stars

Dr Sorbero is so kind does great work just a great orthodontic.

Easy Appointment
Comfortable Office
Cleanliness
Advanced Technology
Caring Manner
Pain Minimized
Satisfaction
Full Review Rating Breakdown
  • Accepted Insurance

    Cheryl L Sorbero accepts the following insurance providers.

  • United Healthcare Dental
    • United Healthcare Dental PPO

Locations & Directions

The W B Macomber Group, 1465 Western Ave, Albany, NY
  • Similiar Dentists

    Cheryl L Sorbero is similar to the following 4 Dentists near Albany, NY.

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.