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About Dr. David R Lach DDS
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Dr. David R Lach has the following 8 expertise
- Space Maintainers
- Cross Bite
- Open Bite
Showing 5 of 25
Don’t pay up front, he won’t refund overpayments
Self-verified patient of Dr. David R Lach - Posted on February 12th, 2018
Lach Orthodontics is a place I greatly REGRET taking my daughter to. The first several and frequent visits were to reattach her brackets because they wouldn’t stay glued on. Only one staff member was able to, so I requested just him for the 2+ years she wore braces. During that time, I maybe saw the Dr himself twice, and spoke to him less than that. But boy do you see his face everywhere. You can tell the guy really, really likes himself. Wish it was mutual. Toward the end of my daughter’s treatment, I purchased three more services. To laser her excess gums, file her edges, and whiten her teeth. Prior to that happening, I mentioned it to her Dentist, who strongly asked me to not do the whitening portion because of my daughter’s condition. She has Tuberous Sclerosis Complex which causes tumors in all her organs, and dental pits on her teeth. I confirmed the Dentist’s concerns with the TSC specialist that we go to. The disease is life-threatening as it is, so of course I’m not going to add to her physical problems unnecessarily. I told this to the staff at Lach’s, and they did just the other two services. I asked about a refund for the whitening. At first I was told they don’t give refunds, just credits. I explained we were at the end and nothing left to buy. And, I’d originally signed up two daughters for braces, but after a rocky start with the first, I cancelled the second child and was given a refund. So that’s just not true. I also explained I didn’t change my mind, but that two professional doctors felt it would be detrimental to her oral health to whiten her teeth because it’d weaken her already weak enamel. I’ve called so many times, I’ve gone in person, I’ve emailed, I’ve specifically asked for the Great Dr. Lach himself to call me, but just crickets. I’ve begun gathering the necessary information for a lawsuit, but it’s frustrating because I have more important things I should be spending my time on, but it’s my money not his, and shame on him for treating us this way. He took my money, Brad said about $330, didn’t perform the service, made up a false policy, and POCKETED THE MONEY! My money! Each time I call, the staff members know the deal and feel badly for me. They apologize and say they don’t blame me for being upset. They’ve also said they don’t understand why he won’t refund me and hides from me. (They don’t say hide, they say avoids.) So, I’m going to have to sue. But if you’re considering getting yours or your child’s braces, RUN from this place. It iOh yeah, and when I said I only wanted a specific person taking care of her (remember how in the beginning several others failed and I had no choice?) so the tall guy with black hair all but called me racist! Yeah that’s right! He said “just because we have accents doesn’t mean we’re not as good as the others.” What??? That way of thinking shows who the racist is. Btw, my kids are Chinese. Whatever.
Self-verified patient of Dr. David R Lach - Posted on November 7th, 2017
I've been having the worst time with Lach Orthodontics office since September up until today . I wanted to transfer out of their office due to me relocating which usually requires a refund to your insurance. Pablo the finance manager was very rude and nasty and said that " We do not owe you anything". I asked for a itemized bill Pablo said " We don't do those". So I figured he wouldn't be much help so I called my insurance company and this is when things got sketchy. My insurance company said they received a contract for 2800 leaving the patient (me) responsible for $1800. The contract I left Lach orthodontics with said my contract was 4000 with a $500 discount leaving me with $3500, insurance to pay $1000 and me $2500 (Totally unethical).Also Lach's office didn't mention that I was continuing treatment (already had braces on). So I called the orthodontics office back and wanted a explanation for the huge contract difference and I was told to call ortho-fi because it must of been their mistake. After reaching out to Ortho-fi they've called , emailed, and left message for the office since September without a response back trying to figure out the mix up. Ortho-fi still hasn't received notice from the office stating that I've transferred out. Now today I'm 2 1/2 months without treatment , my insurance is still paying Lach's office even though I filled out a transfer form two months ago. The office doesn't have the pictures, X-rays, or imprints they charged me for. I cannot go to another office until they can produce something saying how much I've paid and I'm no longer with them. Also combined they've received about $1600 from me for two appointments where I had bands changed. I came in with brackets and no one call tell me what I've been charged for and why. On a more positive note I spoke with a Vanessa who understands my concerns and really wants to fix them. Pablo could learn a few customer service skills from her. When money is involved one should always take a understanding tone and try to figure out what's wrong. Obviously there was a big mistake made here and I just want it fixed so that I can move on. I caution all new patients to verify your contracts , and make sure you're not paying for things you did not receive. This has been a very long drawn out process that's still not finished
Self-verified patient of Dr. David R Lach - Posted on March 31st, 2016
Self-verified patient of Dr. David R Lach - Posted on March 30th, 2016
Teenage boy - Invisalign
Self-verified patient of Dr. David R Lach - Posted on March 23rd, 2016
We had a great experience picking up my son's invisalign trays. They were through and very informative. They explained the system well and gave my son clear instructions. In addition, we decided we wanted propel which they only do on Tuesdays and Wednesdays. As we are international patients the doctor came in early so they could treat my son before our flight home - very impressive!
30 Years Experience
University Of Louisville School Of Medicine
Graduated in 1989
Dr. David R Lach Accepts the Following Insurance
- Aetna DMO
- Aetna DPPO
- Ameritas PPO
- Assurant DHA
- Assurant DHA Premier
Blue Cross California
- BCCA Dental Blue 100/200/300
- CIGNA Dental DHMO
- CIGNA Radius Network
- CIGNA Total DPPO
- CompBenefits PPO
- Delta Dental DeltaCare USA
- Delta Dental PPO
- Delta Dental Premier
Dental Network of America
- Dental Network of America DPPO
- DenteMax Dental
- Emblem Dental - Preferred Plus
- Guardian DentalGuard Preferred
- Humana Dental PPO
- MetLife PDP
- Principal Dental PPO
- United Concordia Advantage Plus PPO
- United Concordia Alliance
- United Concordia National Fee-For-Service
United Healthcare Dental
- United Healthcare Dental PPO
More about Dr. David R Lach
About Dr. Lach... Throughout his professional career, Dr. David R. Lach has created almost 20,000 beautiful new smiles for patients from age 7 to 70 throughout all of Central Florida. Calling upon his artistic talent, Dr. Lach was attracted to the specialty of orthodontics because of its intimate blend of art and science. “I see each patient's smile as a blank canvas,” he says. “To me, every transformed smile becomes a unique masterpiece that is personalized to an individual and a direct reflection of who they are and how they are perceived by others.” Dr. Lach is a top graduate of the prestigious University of North Carolina at Chapel Hill, School of Dentistry, widely known nationally and internationally for its excellence in dental education. He went on to receive his orthodontic specialty training and a Master of Science degree from the University of Louisville. He helped pioneer the study of using computers to predict some of the changes that are commonly seen as a result of wearing braces. He was awarded a Master of Science degree for his original work in this area and currently uses one of the most sophisticated and highly advanced computer systems to help plan the best orthodontic treatments for his patients. He continues to work with the refinement of computer systems in orthodontics so that they can continue to help us to deliver the highest quality of orthodontic treatment available. Dr. Lach has also contributed to the enhancement of dental education as a member of the clinical teaching faculty at the University Of Florida College Of Dentistry in Gainesville, Florida. In addition to his membership in the American Dental Association, Dr. Lach is also a member of the Florida Dental Association, Dental Society of Greater Orlando, Southern Association of Orthodontists and the American Association of Orthodontists. “As specialists, we have an obligation and responsibility to our community to make sure we are well-trained and experienced in all of the latest advances in orthodontic technologies,” says Dr. Lach. As a result, Dr. Lach was the first orthodontist in Central Florida to acquire the revolutionary Suresmile System, which is the most technologically advanced and sophisticated form of orthodontic treatment available anywhere in the world. This amazing cutting-edge process utilizes a high-resolution 3-D orascanner and advanced robotic technology to precisely and accurately transform a smile in almost half the time when compared to traditional braces. By choosing this method, patients can expect their treatment time to be reduced by as much as 1 year, with far less discomfort and adjustment visits required. Because of his patient-centered philosophy, Dr. Lach also has extensive experience and offers many additional choices and treatment options for patients, including the use of clear removable aligners, known as Invisalign, as well as clear, colored, neon or metallic traditional braces and surgical orthodontics. “We want our patients to know they can expect a high-quality, beautiful new smile, in the least amount of time, discomfort, and inconvenience, and done in a manner that fits best within their lifestyle and schedule,” he says. “We truly listen to our patients and focus on delivering on what they desire most from us.” Dr. Lach supports many local charities and volunteer organizations, including the March of Dimes, Shriners Hospital for Children, and the UNC Mexico Project, which is a program he founded and created in 1987 in order to provide dental care for needy and underprivileged orphanage children in Mexico. Personally, Dr. Lach is an outdoor enthusiast and enjoys the many outdoor activities available to us in our beautiful and young central Florida community, including boating, water skiing, fishing, going to the beach and golfing. He is a former collegiate Division I and semi-professional soccer player and can sometimes be spotted on weekend afternoons at a local soccer match, as a player, coach or simply as a spectator. Dr. Lach thoroughly enjoys spending time with his family. He is married to Hope and has 3 children, Grant, Bryce, Emmie and a golden retriever named Sanford.
Locations & DirectionsLACH ORTHODONTIC SPECIALISTS, 4250 Alafaya Trl Ste 180, Oviedo, FL
Dr. David R Lach is similar to the following 4 Dentists near Oviedo, FL.