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About Dr. David R Lach

Dr. David R Lach, DDS is a Dentist primarily located in Oviedo, FL. He has 29 years of experience.Dr. Lach has received 1 award. He speaks English.

Rating Overview

35 Ratings with 25 Comments

The overall average patient rating of Dr. David R Lach is Excellent. Dr. David R Lach has been rated by 35 patients. From those 35 patients 25 of those left a comment along with their rating. The overall rating for Dr. David R Lach is 4.7 of 5.0 stars.

Mapbox Map of Dr. David R Lach

Primary Address

LACH ORTHODONTIC SPECIALISTS

4250 Alafaya Trl Ste 180
Oviedo, FL 32765
(407) 359-1960

  • Specialty Expertise

    Dr. David R Lach has the following 8 expertise

  • Space Maintainers
  • Cross Bite
  • Underbite
  • Aligners
  • Braces
  • Open Bite
  • Overbite
  • Crowding

Reviews

Showing 5 of 35

Don’t pay up front, he won’t refund overpayments

Lach Orthodontics is a place I greatly REGRET taking my daughter to. The first several and frequent visits were to reattach her brackets because they wouldn’t stay glued on. Only one staff member was able to, so I requested just him for the 2+ years she wore braces. During that time, I maybe saw the Dr himself twice, and spoke to him less than that. But boy do you see his face everywhere. You can tell the guy really, really likes himself. Wish it was mutual. Toward the end of my daughter’s treatment, I purchased three more services. To laser her excess gums, file her edges, and whiten her teeth. Prior to that happening, I mentioned it to her Dentist, who strongly asked me to not do the whitening portion because of my daughter’s condition. She has Tuberous Sclerosis Complex which causes tumors in all her organs, and dental pits on her teeth. I confirmed the Dentist’s concerns with the TSC specialist that we go to. The disease is life-threatening as it is, so of course I’m not going to add to her physical problems unnecessarily. I told this to the staff at Lach’s, and they did just the other two services. I asked about a refund for the whitening. At first I was told they don’t give refunds, just credits. I explained we were at the end and nothing left to buy. And, I’d originally signed up two daughters for braces, but after a rocky start with the first, I cancelled the second child and was given a refund. So that’s just not true. I also explained I didn’t change my mind, but that two professional doctors felt it would be detrimental to her oral health to whiten her teeth because it’d weaken her already weak enamel. I’ve called so many times, I’ve gone in person, I’ve emailed, I’ve specifically asked for the Great Dr. Lach himself to call me, but just crickets. I’ve begun gathering the necessary information for a lawsuit, but it’s frustrating because I have more important things I should be spending my time on, but it’s my money not his, and shame on him for treating us this way. He took my money, Brad said about $330, didn’t perform the service, made up a false policy, and POCKETED THE MONEY! My money! Each time I call, the staff members know the deal and feel badly for me. They apologize and say they don’t blame me for being upset. They’ve also said they don’t understand why he won’t refund me and hides from me. (They don’t say hide, they say avoids.) So, I’m going to have to sue. But if you’re considering getting yours or your child’s braces, RUN from this place. It iOh yeah, and when I said I only wanted a specific person taking care of her (remember how in the beginning several others failed and I had no choice?) so the tall guy with black hair all but called me racist! Yeah that’s right! He said “just because we have accents doesn’t mean we’re not as good as the others.” What??? That way of thinking shows who the racist is. Btw, my kids are Chinese. Whatever.

Full Review Rating Breakdown
Unethical practice

I've been having the worst time with Lach Orthodontics office since September up until today . I wanted to transfer out of their office due to me relocating which usually requires a refund to your insurance. Pablo the finance manager was very rude and nasty and said that " We do not owe you anything". I asked for a itemized bill Pablo said " We don't do those". So I figured he wouldn't be much help so I called my insurance company and this is when things got sketchy. My insurance company said they received a contract for 2800 leaving the patient (me) responsible for $1800. The contract I left Lach orthodontics with said my contract was 4000 with a $500 discount leaving me with $3500, insurance to pay $1000 and me $2500 (Totally unethical).Also Lach's office didn't mention that I was continuing treatment (already had braces on). So I called the orthodontics office back and wanted a explanation for the huge contract difference and I was told to call ortho-fi because it must of been their mistake. After reaching out to Ortho-fi they've called , emailed, and left message for the office since September without a response back trying to figure out the mix up. Ortho-fi still hasn't received notice from the office stating that I've transferred out. Now today I'm 2 1/2 months without treatment , my insurance is still paying Lach's office even though I filled out a transfer form two months ago. The office doesn't have the pictures, X-rays, or imprints they charged me for. I cannot go to another office until they can produce something saying how much I've paid and I'm no longer with them. Also combined they've received about $1600 from me for two appointments where I had bands changed. I came in with brackets and no one call tell me what I've been charged for and why. On a more positive note I spoke with a Vanessa who understands my concerns and really wants to fix them. Pablo could learn a few customer service skills from her. When money is involved one should always take a understanding tone and try to figure out what's wrong. Obviously there was a big mistake made here and I just want it fixed so that I can move on. I caution all new patients to verify your contracts , and make sure you're not paying for things you did not receive. This has been a very long drawn out process that's still not finished

Wait time
60 minutes
Easy Appointment
Comfortable Office
Cleanliness
Advanced Technology
Caring Manner
Pain Minimized
Satisfaction
Full Review Rating Breakdown
Five Stars

We love going to Thalia's appointments we feel like a big family

Easy Appointment
Comfortable Office
Cleanliness
Advanced Technology
Caring Manner
Pain Minimized
Satisfaction
Full Review Rating Breakdown
Five Stars

Angela in the Oviedo office is very knowledgeable about the product and about the service she's giving. I will always want to have Angela in all my appointments because she's very detailed and friendly .

Easy Appointment
Comfortable Office
Cleanliness
Advanced Technology
Caring Manner
Pain Minimized
Satisfaction
Full Review Rating Breakdown
Teenage boy - Invisalign

We had a great experience picking up my son's invisalign trays. They were through and very informative. They explained the system well and gave my son clear instructions. In addition, we decided we wanted propel which they only do on Tuesdays and Wednesdays. As we are international patients the doctor came in early so they could treat my son before our flight home - very impressive!

Easy Appointment
Comfortable Office
Cleanliness
Advanced Technology
Caring Manner
Pain Minimized
Satisfaction
Full Review Rating Breakdown
  • Awards

    1 Award

  • Patients' Choice Award

    Patients' Choice Award (2015, 2016, 2017, 2018)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Education

    29 Years Experience

  • University Of Louisville School Of Medicine

    Graduated in 1989

  • Accepted Insurance

    Dr. David R Lach accepts the following insurance providers.

  • Aetna
    • Aetna DMO
    • Aetna DPPO
  • Ameritas
    • Ameritas PPO
  • Assurant
    • Assurant DHA
    • Assurant DHA Premier
  • Blue Cross California
    • BCCA Dental Blue 100/200/300
  • Cigna Dental
    • CIGNA Dental DHMO
    • CIGNA Radius Network
    • CIGNA Total DPPO
  • CompBenefits
    • CompBenefits PPO
  • Delta Dental
    • Delta Dental DeltaCare USA
    • Delta Dental PPO
    • Delta Dental Premier
  • Dental Network of America
    • Dental Network of America DPPO
  • DenteMax
    • DenteMax Dental
  • Emblem Health
    • Emblem Dental - Preferred Plus
  • Guardian Dental
    • Guardian DentalGuard Preferred
  • Humana Dental
    • Humana Dental PPO
  • MetLife
    • MetLife PDP
  • Principal Dental
    • Principal Dental PPO
  • United Concordia
    • United Concordia Advantage Plus PPO
    • United Concordia Alliance
    • United Concordia National Fee-For-Service
  • United Healthcare Dental
    • United Healthcare Dental PPO

Locations & Directions

LACH ORTHODONTIC SPECIALISTS, 4250 Alafaya Trl Ste 180, Oviedo, FL
  • Similiar Dentists

    Dr. David R Lach is similar to the following 4 Dentists near Oviedo, FL.

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